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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
77 Surveys

Shoal Creek TRL

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Joel M
Posted on Nov 12, 2025

“Kelsey is exceptional to work with. The attention to detail, the participation in the entire process exceeded all my expectations. Kelsey loves what she does and it shows. What a privilege it was to be able to work with her during the entire selling and buying process.”

Shoal Creek TRL

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Laine W
Posted on Nov 5, 2025

“Kelsey Casey is incredible She made the buying process so easy and walked us through every step. She was so flexible to schedule showings based on our schedule and often with little notice. She always responded incredibly fast to our messages emails and was on top of every part of the process. Her knowledge of the market helped us feel confident in our decisions and helped us get an incredible deal on our home. Kelsey continues to reach out to us to make sure things are going smoothly even after closing. She continues to go above and beyond for our family and I know she'll do the same for yours I can't recommend her enough She's the absolute best ”

Agent's Comment

Kelsey Casey
Posted on Nov 05, 2025
It was such an honor representing yall throughout the process! It's always such a blessing having the opportunity to business with FRIENDS and to represent those who have served our country. Thank YOU for your trust and support.

Lozar DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Brittany C
Posted on Oct 27, 2025

“Kelsey was terrific to work with- she listened to our needs and priorities, provided professional input regarding staging, works with a talented photographer, and helped navigate the negotiation and closing process. We are grateful and pleased with the quality of service and overall experience we had with Kelsey. Highly recommend ”

Woodstream Crossing RD

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Timber Voyage CT

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Joel M
Posted on Jun 10, 2025

“Extremely attentive and excellent with communication. Honest along with great ethics. I couldn't be happier with Kelsey Casey and would recommend her to anyone.”

Cambridge ST

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kristy T
Posted on Jun 7, 2025

“Kelsey was great She jumped on it, set us up with staging the unit and professional photographer, and kept us informed timely throughout the entire process. We would definitely use Kelsey again and recommend her to our friends and family.”

Dovershire Bluff WAY

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Steve O
Posted on Apr 21, 2025

“Best realtor around”

Lace Bark DR

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Wanda D
Posted on Apr 17, 2025

“Kelsey was phenomenal. She talked us off the ledge a few times, kept us informed, and always went above and beyond. ”

Kirstens CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Carlee W
Posted on Apr 9, 2025

“We can t thank Kelsey enough for helping us find and close on our dream home From the very beginning, she was attentive, knowledgeable, and genuinely invested in helping us find the perfect place. Her professionalism and calm demeanor made the entire process feel seamless, even when things got a little stressful. She listened carefully to what we wanted, provided honest feedback, and always made time to answer our many questions. In the end, we found a home that fits us perfectly, and we owe that to Kelsey incredible guidance and support. Highly recommend to anyone looking for not just a great realtor, but a true partner in the home buying journey ”

Agent's Comment

Kelsey Casey
Posted on Apr 09, 2025
Yall were an absolute PLEASURE to work with! It's always so rewarding to work with friends. I appreciate your trust and look forward to seeing you turn that house into a home. Thank you for the kind words!

Tricoast CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sandra S
Posted on Mar 12, 2025

“Great Realtor - Very knowledgeable Also assisted in purchasing my new house.”

Falling Star RD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Emily N
Posted on Feb 11, 2025

“Kelsey was amazing She was professional and prompt every step of the way. As first time homebuyers, we were anxious about the process and she made it seamless. ”

Beufort WAY

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Clayton M
Posted on Oct 31, 2024

“As a first time homebuyer, the process is undoubtedly a bit a complex and nerve racking. We thought we were very prepared going into this but looking back I don't know how we would have done it without having Kelsey to guide us through so much. She provided the perfect balance of openness to let us express our thoughts and ideas with the directness to tell us when we were getting off path. If you are looking for a realtor who is incredibly responsive, and who is not timid in negotiations you will be very pleased with Kelsey as your realtor. ”

Agent's Comment

Kelsey Casey
Posted on Oct 31, 2024
I sure do appreciate the kind words! Yall were a joy to work with and I look forward to the continued friendship to come.

Argonne Stone LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mallorn LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Barnard
Posted on Aug 1, 2024

“Kelsey is an absolute professional on every level. She is GREAT to work with ”

Terlingua Creek DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jessica
Posted on Jul 19, 2024

“I had a great experience working with Kelsey. Words cannot express our gratitude and thankfulness Kelsey provided us when selling our home. She is extremely knowledgeable, a go-getter, and super professional. We sat in passenger seat and while she did almost all of the driving. She went above and beyond to find the perfect buyer for us. Kelsey was always available when we had questions and made the entire process stress-free. We look forward to using her again. ”

Overall Rating
4.99/5
Rating based on 77 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience