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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
154 Surveys

Allegro ST

Surveyed on Feb 9, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tobias
Posted on Feb 9, 2026

“She is absolutely the best ”

Park DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Stacy
Posted on Nov 17, 2025

“Had the best experience with Mrs. Kayla and her realty team. They took care of us and explained every process and step to help us sell my late Mother in Law's house. They were recommended to us by a co-worker friend to assist my daughter to purchase her 1st home then sell and buy her 2nd home. So of course, our daughter recommended them to us. We will be recommending them to anyone we can ”

Patina Pines PL

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Raphael
Posted on Oct 17, 2025

“Kayla is phenomenal and can t recommend her enough. ”

Enchanted Landing CT

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Settlers Ridge LN

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Windy Plantation DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kolton
Posted on Jul 17, 2025

“I truly can't express how much we've enjoyed working with Kayla and the PopRealty team Their knowledge, expertise and professionalism are top tier and I am happy to say we've found our realty team for life We were referred to them by a friend so now we will definitely refer them to all our friends. I appreciate their communication and explanations of everything throughout the process too. I don't believe we would have sold our house and bought another one without them. ”

Bolt ST

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sally
Posted on Jun 9, 2025

“Kayla was there to serve and serve she did. I'm looking forward to using her in our next real estate projects. ”

Kindletree CIR

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kim
Posted on Jun 8, 2025

“I had an outstanding experience working with Kayla and her team at PopRealty while selling our home. She provided invaluable insights that guided us on how to appropriately list our property in the current market, and her expertise during our remodel was extremely helpful in understanding what buyers want. What I appreciated most was the constant communication from Kayla and her team. They kept us informed at every step of the process, explaining everything clearly, which made the experience so much smoother. When it came to negotiations, Kayla handled them in a fair and just manner, ensuring our interests were always protected. Overall, Kayla and her team are the perfect advocates to have in your corner for such a significant transaction. I highly recommend them to anyone looking to buy or sell a home ”

DRISCOLL ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Richton

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Rob
Posted on Mar 27, 2025

“Very easy to work with, responsive, helpful with any issue questions”

Maxie ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Christine
Posted on Nov 15, 2024

“I really like Kayla s communication style. When she comes to me with a question she has already done research to support each choice, it really makes the home selling process much less stressful”

Hamman ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Stephan
Posted on Aug 29, 2024

“Kayla was very professional, knowledgable, and always had great communication with me and the other parties enfolved. She coordinated, inspections, repairs, and quotations for me and helped speed the process of buying along. Overall all a great experience, which is rare in today's World ”

Armada DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ashley
Posted on Aug 15, 2024

“Kayla is the best agent I have ever worked with and never plan to work with anyone else. ”

Ruthven ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Suhaib
Posted on Aug 8, 2024

“Pop Reality, lead by Kayla, embodies the concept of customer centric experience. She does a great job of educating potential buyers on all things real estate, inclusive of market supply, listings, resources inspections, mortgage loans, option period, etc , and provided user friendly portal tailored to clients needs. Overall great experience ”

Augusta DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rating based on 154 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience