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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
90 Surveys

Sunset Glory DR

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Milton &
Posted on Nov 28, 2025

“Kay has been so helpful through this stressful process. If it weren t for her we might ve gotten into something we didn t know about. She helped us so much, will always recommend her. 10 10 experience. ”

Dogwood ST

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Byron &
Posted on Nov 14, 2025

“Thank God we had Kay through this process We're so thankful for everything she did for us. She went way above and beyond ”

Agent's Comment

Kay Arnold
Posted on Nov 14, 2025
Thank you, Byron! It was a pleasure getting to work with you and your sweet family!

Autumn Orchard LN

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Wray &
Posted on Jul 18, 2025

“Kay was very attentive to our wants and gave great insight to the schools, neighborhoods and costs associated with different areas. We appreciate her attention to detail ”

Agent's Comment

Kay Arnold
Posted on Jul 18, 2025
Thank you! It was a pleasure to work with you and welcome you to the area!

Swift Creek CT

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Alison J
Posted on May 31, 2025

“Kay Arnold is excellent ”

Agent's Comment

Kay Arnold
Posted on May 31, 2025
Thank you, Alison!

Forest Hollow DR

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sandy G
Posted on Apr 23, 2025

“Great person to work with. 10 10”

Hidden Arrow CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Allison F
Posted on Mar 14, 2025

“We met Kay at an open house in our neighborhood and invited her to come see our home for a possible listing contract. Her knowledge of the current market, our neighborhood and excitement over our home began our journey. Kay is outstanding at her job. She is a committed communicator setting realistic expectations while giving fair and needed guidance. She has high standards and works with a great team. We highly recommend Kay for your real estate needs. When the right couple came and fell in love with our home, the sale of our home was a breeze. ”

Agent's Comment

Kay Arnold
Posted on Mar 14, 2025
Thank you, Alli! It was an honor to get to know you and Chris through the process! Stay in touch!

Patterson ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Joshua H
Posted on Dec 20, 2024

“Kay was an absolute pleasure to work with, and I will recommend her to anyone looking in the area. Great communication and very helpful with finding the right place for us. I will be reaching out to her when looking to move in the future ”

Agent's Comment

Kay Arnold
Posted on Dec 20, 2024
Thank you, Joshua! I loved getting to work with you and Laurel and look forward to your next move!

Mason ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jose O
Posted on Dec 6, 2024

“Kay Arnold is an incredble RE agent, she takes care of all our REaffairs, she is incredibly personable, diligent, we feel lucky to have found her”

Agent's Comment

Kay Arnold
Posted on Dec 06, 2024
Thank you Jose! I love getting to work with you and Lily!

Bay Hill BLVD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Braden &
Posted on Oct 28, 2024

“We couldn t have asked for a better realtor than Kay She was available, responsive and had a wealth of knowledge that was incredibly helpful in our home buying. Kay worked tirelessly to provide the best service, professionally handling difficult negotiations for our benefit. I trust her implicitly and recommend her without reservation. ”

Agent's Comment

Kay Arnold
Posted on Oct 28, 2024
Thank you so much! It was delightful to get to work with your sweet family!

Shadow Park DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Scott &
Posted on Sep 9, 2024

“Kay very quickly was able to figure out what our likes and dislikes were in finding a home. We could not more highly recommend her What a great experience with Kay ”

Fountain Bend LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sharon H
Posted on Aug 5, 2024

“Kay s expertise was invaluable, and her competence was immensely helpful every step of the home buying professional. She treated us like we were her only client, and she gave us the perfect amount of insight when he same to making decisions on the right home for us. We have been so blessed by her work, and we wouldn t want to work with anyone else but Kay We will refer her to every one we know that is looking to buy or sell their home. She is an absolutely phenomenal realtor.”

Agent's Comment

Kay Arnold
Posted on Aug 05, 2024
Thank you so much, Sharon! It was such a pleasure to work with you and I welcome the opportunity to assist your friends and family!

Alina Brook TRCE

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Austin &
Posted on Jul 24, 2024

“Kay was amazing This was our first time buying a home, and she was so helpful. Highly recommend working with Kay ”

Agent's Comment

Kay Arnold
Posted on Jul 24, 2024
Loved working with you! Congrats to you both!

Madewood DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John &
Posted on Jun 16, 2024

“Kay was very helpful being we were out of state. She gave us knowledge we otherwise would not know. She is an awesome Realtor and automatically makes you feel at ease with this stressful situation. Thank you Kay for all your help ”

Agent's Comment

Kay Arnold
Posted on Jun 16, 2024
Thank you! It was my pleasure to get to be a part of your journey to TX!

Lynnrose Springs DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Kay Arnold
Posted on Jun 05, 2024
Thank you, Michael! It was a pleasure to work with you and Lexi again! Congrats on your new home!

Broad Timbers Dr

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Aaron &
Posted on Mar 20, 2024

“Kay was a dream to work with. I appreciated that she presented all the options and explained things very well. Highly recommend. ”

Agent's Comment

Kay Arnold
Posted on Mar 20, 2024
Thank you! Y'all made the process enjoyable!
Overall Rating
4.99/5
Rating based on 90 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience