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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
390 Surveys

Morning Cloud CIR

Surveyed on Mar 30, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Cassandra G
Posted on Mar 30, 2026

“Justin s team is the hardest working real estate pro s I ve ever worked with. From day 1 of our relationship, they had multiple showings of our house Every Day they kept us informed they reached out with timely emails and texts and responded to all our needs. And they sold our house for the price we wanted in a down market. Well done ”

Agent's Comment

Justin McClung
Posted on Mar 30, 2026
We truly appreciate this review Cassandra! It was our pleasure to hit the ground running from Day 1 to ensure your home listing received maximum exposure. Delivering multiple showings every day is a team effort, and we're thrilled we could help you get the price you wanted. Thank you for trusting The McClung Group to get the job done!

Aberton LN

Surveyed on Mar 26, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

John B
Posted on Mar 26, 2026

“Everyone did an outstanding job. Selling this house was a challenge and ya ll did pretty quick Impressed with all and will be listing our home with you when that time comes. Thanks for everything John Maria”

Agent's Comment

Justin McClung
Posted on Mar 26, 2026
Thank you so much John and Maria, we really appreciate this! It means a lot to hear that you felt well taken care of and saw strong results. We're grateful for your trust and honored to help you in this journey.

Trilling Bird PL

Surveyed on Mar 2, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lynnette C
Posted on Mar 2, 2026

“Justin and his team did a great job selling our home. Their marketing and graphics were great. They also did a great job helping us to negotiate the sell. Justin has a lot of knowledge concerning negotiating the inspection process and knowing about current and past codes. Very pleased with this team.”

Agent's Comment

Justin McClung
Posted on Mar 02, 2026
Thank you so much Lynnette for your thoughtful feedback! We're really glad to hear that we were able to support you through every step. We truly appreciate your trust and the opportunity to help you sell your home!

Abella DR

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Maria G
Posted on Dec 1, 2025

“They are the best realtors I have ever had I will recommend them to everyone ”

Agent's Comment

Justin McClung
Posted on Dec 01, 2025
Thank you so much for the kind words and recommendation! It truly means a lot to our entire team to hear that we've made such a positive impression. We're grateful for your trust and support, and we're always here whenever you or someone you know needs a dedicated, reliable real estate team.

Soaring Pines TRL

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Justin McClung
Posted on Nov 12, 2025
Thank you, Jennifer, for a 5-star review. We appreciate you!

Crimson Crest DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Justin McClung
Posted on Oct 30, 2025
Thank you Jeremy for the 5 star review, we appreciate it!

Thorpe LN

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Justin McClung
Posted on Sep 04, 2025
Hi Erica, Thank you so much for taking the time to share your 5-star review on HAR! It was an absolute pleasure working with you, and we're so grateful to have been part of your real estate journey. Please don't hesitate to reach out if you ever need anything we're always here to help.

Balsam Fir CIR

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Justin McClung
Posted on Sep 01, 2025
Thank you so much for the 5-star rating! We're grateful for your support and honored to be your trusted real estate team.

Trilling Bird PL

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Justin McClung
Posted on Aug 28, 2025
Thank you so much for the 5-star rating Debra! We're grateful for the trust you placed in The McClung Group. We look forward to being your Realtors for Life whenever you need us again.

Mcgoey CIR

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dennis C
Posted on Aug 7, 2025

“The McClung team is the best ”

Agent's Comment

Justin McClung
Posted on Aug 07, 2025
Thank you so much Dennis for the kind words! We're honored to be your trusted real estate team. Helping our clients achieve their home goals with care, expertise, and personal service is what we love most. Your trust means a lot to our team, and we're always here if you need anything in the future.

Rockwell Park BLVD

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Gene L
Posted on Jul 30, 2025

“I honestly don't know what to say about Justin, Tiffany and the entire McClung team other than they are simply amazing. I know you'll read that and say yeah, yeah, yeah everyone says that about their realtor but let me tell you specifically why Justin and his team are the best Above everything else, they TRULY CARE. It isn't just another transaction for them. Justin acted as if he was buying the house for himself, he leveraged all his years of experience and understanding of the market to help us put together our best offer and get everything we wanted. SPEED, homes where we were looking to buy go very quickly. Justin and his team acted as if we were the only deal they were working on. Every call, every text, every message was answered immediately - even over the weekend. His sense of urgency was critical to us landing our dream home. NETWORK, the McClung team has been working in The Woodlands for so many years - they know everyone and have personal relationships with everyone in the industry. This connectivity enables success and was critical to us closing the deal and finding the right financing. I could go on and on, they obviously know the realty business and all the in's and outs as other realtors do, but it's their CARING, their SPEED and their NETWORK that truly make Justin, Tiffany and the entire McClung team a cut above other realtors here in The Woodlands and surrounding areas. We're not looking for a new home anytime soon hopefully but if we do there is no doubt who we will call. ”

Agent's Comment

Justin McClung
Posted on Jul 30, 2025
Gene, thank you so much for such a thoughtful and heartfelt review. We're truly honored by your kind words and grateful for the opportunity to walk alongside you in such an important chapter.Your experience highlights exactly what we strive for at The McClung Group, exceptional service rooted in care, responsiveness, and strong local relationships. We never take for granted the trust our clients place in us, and knowing that you felt prioritized and supported throughout means everything to our team.Helping families navigate the fast-paced real estate market in The Woodlands is what we love most, and we're so glad we could help you land your dream home. Clients like you are why we do what we do.We're always here when you need us, whether it's a future move, a friend's referral, or just to say hello at one of our events.

Frosted Pond DR

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Justin McClung
Posted on Jul 22, 2025
Thank you so much for the 5-star review, Rachel! It was truly a pleasure working with you, and we're grateful for the opportunity to be part of your real estate journey. Your trust means a lot to our team, and we're always here if you need anything in the future.

Barkley Park CT

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Donna W
Posted on Jun 22, 2025

“Justin McClung his group hit it out the park EVERY time Justin helped us purchase a home for ourselves another one later for my mom. Then he helped to sell mom s home when she was ready to downsize. We ve recommended Justin to our friends who he s also helped to purchase a home. Justin his team are TOP NOTCH in every way possible. Kind, friendly, trustworthy, honest and family-focused. Justin is always patient, kind, friendly, a great listener, and provides great recommendations when needed. I love how they keep in contact throughout the year through bday perks, events at local restaurants, movie nights, Christmas cookies more Who else does this for his clients? The McClung group, that s who THANK YOU, McClung Group, for always being there for us when we ve needed you ”

Agent's Comment

Justin McClung
Posted on Jun 22, 2025
Donna, thank you from the bottom of our hearts for your incredible review and continued trust in The McClung Group! It's truly an honor to walk alongside you and your family through multiple chapters of homeownership, from buying to selling and everything in between.We're passionate about building lifelong relationships, and your kind words about our communication, care, and commitment mean the world to us. Creating meaningful client experiences, whether through real estate guidance or staying connected through community events, is what drives us.We're so grateful for your referrals and support over the years. Clients like you are the heart of what we do.

Hickory Drive

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Laura S
Posted on Jun 17, 2025

“Justin has represented us in more sales purchases than I care to count over the past 20 years. Every experience has been great We not only consider him our real estate partner, but also a friend. We have also recommended the team to others who all have had wonderful experiences ”

Shimmer Pond PL

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.97/5
Rating based on 390 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience