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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
50 Surveys

Oberlin ST

Surveyed on Mar 30, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Natalye A
Posted on Mar 30, 2026

“Juana is everything one hopes for in a realtor. She is knowledgable, smart, a great leader and communicator, enthusiastic, responsive, and a joy to work with.”

Radcliffe ST

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Maureen M
Posted on Dec 15, 2025

“Juana is the best Very informed and communicated very well ”

Heights DR

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tripp H
Posted on Aug 4, 2025

“I have used Juana as my agent multiple times . Always a pleasure to work with her . ”

Merwin ST

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Winrock BLVD

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Heather K
Posted on May 17, 2025

“Juana Bernard is a reliable and skilled realtor who provided attentive service and expert guidance to our family during the challenging sale for 1307 Winrock. We cannot thank her enough for her clear communication style, patience, punctuality, and thorough follow-through on questions, which made our selling process smooth and reassuring. ”

Meadowglen LN

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Allyson O
Posted on May 14, 2025

“This is our third real estate transaction with Juana She has been wonderful each time. This time we gave her the additional challenge of helping us find a home while we were living abroad. She went above and beyond, going to multiple listings and sending us extremely detailed feedback until we found the right fit. This was no small task, and we couldn t have found a home without someone so dedicated and trustworthy. We are so thankful to have had Juana during this process and are so excited for our new home ”

Lane DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

West Lane DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bancroft ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Randy B
Posted on Feb 1, 2025

“Juana did a fabulous job Totally organized and on top of it at every turn--and super fun to work with as well. I would highly recommend her ”

Kipling ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

South Blvd BLVD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Laura A
Posted on Oct 10, 2024

“My family and I couldn t be more pleased with Juana s help Her knowledge, expertise and overall professionalism were apparent at every step of the process. Would recommend her one hundred percent ”

Briar Forest DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tripp H
Posted on Jun 2, 2024

“I have bought and sold multiple homes with Juana . Always a great experience . ”

Winrock BLVD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kim W
Posted on Apr 17, 2024

“Excellent preparation and follow through in all stages of the sales process. I highly recommend Juana Bernard she is a true professional ”

Fairdale LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Allyson o
Posted on Jan 29, 2024

“Juana helped us find our first home and then sell it when we were ready to move. She made both processes super simple and easy We are so grateful for all of her expertise and help ”

Merrick ST

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Karen F
Posted on Aug 23, 2023

“Juana s experience and deep understanding of the Houston real estate market were invaluable. She provided exceptional professional service and was incredibly responsive to our queries. Juana turned what could have been a stressful process into an enjoyable experience. ”

Overall Rating
4.99/5
Rating based on 50 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience