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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
29 Surveys

Rustic Charm ST

Surveyed on May 7, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tracy D
Posted on May 7, 2026

“I had an amazing experience working with John as my realtor He helped me find my home so quickly because he truly understood exactly what I was looking for from the very beginning. He listened carefully to all of my preferences, paid attention to the details that mattered most to me, and never made me feel pressured throughout the process. John was incredibly supportive during the entire home-buying journey and always made himself available to answer questions or provide guidance. His knowledge of the area was extremely helpful, and he was a great resource every step of the way. Thanks to his expertise and dedication, I was able to find the perfect home much faster than I expected. I am so happy John was my realtor and would highly recommend him to anyone looking to buy a home ”

Manning Oaks ST

Surveyed on Apr 8, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Aileen N
Posted on Apr 8, 2026

“As a first time home owner, it was wonderful that John was able to answer all of my questions in a timely manner. The home I actually ended up purchasing was one of the homes that he recommended and I was on the fence about jokingly he got the I told you so. Great real estate agent very knowledgeable, friendly and easy to work with. ”

Sapphire Cove ST

Surveyed on Mar 17, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Gabe P
Posted on Mar 17, 2026

“We had a great experience working with our realtor, John Chong, throughout our home purchase. His communication and responsiveness were always timely, and he took the time upfront to truly understand our needs and preferences. John was respectful in explaining the advantages and disadvantages of our choices without ever pressuring us to change direction. When we reached a point of uncertainty, he thoughtfully highlighted the differences and qualities in other market areas we hadn t considered beyond our initial preferences. Once we broadened our perspective, we found a home that far exceeded what we originally had in mind. John supported us every step of the way, answering all of our questions and concerns in detail. We highly recommend John to anyone in need of real estate representation and will definitely work with him again in the future.”

Congo LN

Surveyed on Mar 11, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

You E
Posted on Mar 11, 2026

“He was prompt and very effective in negotiating the price.”

Dalmatian Bellflower DR

Surveyed on Mar 1, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cordeajah T
Posted on Mar 1, 2026

“He was amazing and answered all of our questions and kept us updated throughout all of the process ”

Linden Leaf DR

Surveyed on Feb 17, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rosemary O
Posted on Feb 17, 2026

“As a first-time homebuyer, my family and I were honestly overwhelmed and unsure where to begin. We didn t have a realtor and felt completely lost at the start of this journey. After finding John Chong on Zillow, everything changed. From our very first conversation, he stepped in with confidence, kindness, and professionalism, immediately taking the stress off our shoulders. From that moment forward, John guided us every step of the way. He maintained constant communication, clearly explained every detail, and made sure we felt confident in each decision. Even when I called multiple times with questions, he was always patient, calm, and reassuring, never once making us feel like a burden. His steady and kind demeanor made us feel safe throughout what could have been a very stressful experience. We are beyond grateful for his dedication and support from beginning to end. Our family could not have asked for a better realtor.”

Sage RD

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Fatima D
Posted on Dec 8, 2025

“Working with John Chong was an exceptional experience. John stepped into this deal after another agent neglected my request to visit the property. Even though I appeared young and may have seemed like someone who could be wasting time, John never judged me. Instead, he was respectful, attentive, and extremely accommodating. Throughout the entire process, he supported me as if we were family, always making sure my interests were fairly represented. He made himself available every time I needed him, despite his busy schedule. His attention to detail and the genuine care he showed toward me and my little one were truly remarkable. I sincerely hope to work with him again in the future. John is the kind of agent who restores the trust that should exist between buyers and real estate professionals.”

Ruby DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Daniel A
Posted on Nov 26, 2025

“Wonderful to work with. Answered all questions I'm a timely manner. Easy to communicate and very friendly. It was a pleasure to have him as my realtor. ”

Whitcombe Summit WAY

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jose R
Posted on Nov 26, 2025

“Awesome realtor to work with. I recommend John Chong.”

Kiamesha CT

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Mike I
Posted on Nov 20, 2025

“Working with John and his dedicated team was truly a five-star experience from start to finish. As our selling agent, he went above and beyond to make sure we were informed, confident, and supported throughout every step of the process. His communication was outstanding always prompt, always clear, and always in our best interest. What really stood out was his team s organization and professionalism. Every detail, from scheduling showings to navigating negotiations and inspections, was handled with care and expertise. We always felt like we had a true partner looking out for us. Thanks to John, our home sold, and the entire experience was smooth and stress-free. If you re looking for a real-estate agent who brings dedication, knowledge, and a top-tier team to the table, look no further. Absolutely thrilled with the service -highly recommended ”

Epps ST

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mike I
Posted on Nov 20, 2025

“We had a fantastic experience Our realtor provided exceptional service from start to finish knowledgeable, responsive, and truly invested in helping us find the perfect property. ”

Breckenridge DR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sera D
Posted on Nov 4, 2025

“I can t recommend John enough As a young, first-time home buyer, I had a lot of questions and worries, but John made the whole process feel easy and stress-free. He was incredibly knowledgeable, kind, and patient every step of the way. He always responded quickly, explained everything clearly, and truly took the time to understand what I was looking for. His support and guidance made such a difference I never felt rushed or pressured, just genuinely cared for. He also advocated heavily for me on the repairs for my new house to be on the sellers expense If you re looking for someone who s professional, responsive, and genuinely has your best interest at heart, John is the one ”

Great Flatland TRL

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

prashant S
Posted on Nov 4, 2025

“John was fantastic to work with he found us a tenant within a week and maintained the highest level of professionalism from start to finish.”

Rainmill DR

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Daisy R
Posted on Oct 10, 2025

“John was a very diligent agent. He was very easy to communicate with and explained everything thoroughly. He was never pushy and listened to what I wanted in a home. I definitely would recommend him to family and friends. ”

Chamfer WAY

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Danielle G
Posted on Jul 18, 2025

“Buying our first home felt like a huge and intimidating step, and we honestly didn't know where to begin. From our very first meeting, John made the entire process feel manageable and far less overwhelming. His patience, guidance, and willingness to answer every one of our many questions, from start to finish and even beyond closing, means a lot. We're grateful for his support.”

Overall Rating
5/5
Rating based on 29 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience