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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
60 Surveys

Thundercreek PL

Surveyed on Apr 17, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Wingspan DR

Surveyed on Apr 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our experience with Joan Townsend was nothing short of wonderful She took such good care of us we felt like we were family ”

Harvest Wind PL

Surveyed on Mar 12, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan was a wonderful realtor and is very competent.”

Camillia TRL

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Wonderful service Joan was so lovely to work with. Highly knowledgeable and very patient--she worked with us to find the perfect home for a year and a half. We would recommend Joan to anyone.”

Haversham CT

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great service, knowledge and a super star. ”

Black Mountain Ash Court

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan and Lauren were extremely helpful with finding a house that I love listening to my preferences and helping me in a timely manner They were very friendly and knowledgeable I will gladly recommend them to anyone ”

Black Knight Drive

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan was great throughout the process ”

Spiral Vine Circle

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Allison Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan is a diligent and consummate professional in the real estate industry. She knows her market and how to get the deal done the right way. ”

Greenhill Terrace Place

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan Townsend is a wonderful agent, who went many extra miles to guide me through my process. I would highly recommend her.”

Lorna Road

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I was having struggles finding a really competent realtor in the areas I was looking to purchase a home in Texas. Since I reside in California and had never lived in Texas, it seemed that I was at a disadvantage when working with the local realtors for some unknown reason. The concerns were great enough that I reached out to higher level management with Remax, since.I had a good experience with them in a different area. I was referred to Joan Townsend who was immediately 100% above and beyond any of the realtors I had worked with previously. Her guidance and patience moved me painlessly through the process from start to finish. Her reassurance and professionalism helped me to move forward from my unfortunate experiences.in the recent past. I am so grateful for the opportunity to have worked with Joan, and Danna from Remax, for the recommendation. Joan Townsend can use me as a referral anytime to share the wonderful experience I had working with her! Thank you! Mary Mellinger ”

Wintergreen Trail

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Imperial Walk Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan Townsend is professional and helpful. We have used Joan as our realtor in the past and we will continue to use her for her excellent service, honesty, helpfulness , courtesy and knowledge. Joan goes above and beyond to help her clients and we appreciate her efforts on our behalf. She is great!”

Kimberly Dawn Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan has extensive experience, industry & market knowledge. Her advice and guidance in contract negotiations was invaluable.”

Haverford Road

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan is absolutely fantastic. She knows what I want just as well as I do, maybe better! She is always thinking of her clients, she sends texts at 10pm and 8am, she never sleeps! She is a great communicator and coordinator. She ensures everyone is aware of what is going on and they know what the expectations are. My recent close was a bit difficult, it would not have gone as smooth had Joan not been there. It is thanks to her I am in my home now. Joan is great.”

Overall Rating
5/5
Rate based on 60 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience