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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
54 Surveys

Forest Course WAY

Surveyed on Apr 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan is simply the best Her knowledge and wisdom are unmatched. We had a wonderful experience and best of all we had the privilege to spend time with a wonderful, genuine and caring person. ”

Kings Crown CT

Surveyed on Apr 02, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Joan and her team was a stellar experience from start to finish. She was always available and went above and beyond to ensure all our needs were met. ”

Emery Manor LN

Surveyed on Apr 02, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan was extremely helpful in a most difficult situation for the family ”

Kings River Circle

Surveyed on Mar 27, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mount Forest Drive

Surveyed on Mar 27, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan Imperato is a true professional. She and her team are a pleasure to work with in both buying and selling a home. I wouldn t want to work with anyone else in Kingwood. I first met Joan when I was relocating to the Houston area and bought a house from her. Ten years later when it was time to sell, Joan stepped in and sold my home within a month of listing. There is a reason she has been in business for so long ”

Kings River CT

Surveyed on Mar 26, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have used Joan in 4 transactions over the past 20 years. Her professionalism, market knowledge and honest superb. 2 of my adult children have also had the same experience with her.”

Meadow Rose CT

Surveyed on Mar 26, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Chelsea WAY

Surveyed on Mar 26, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan s reputation speaks for itself. She is the ultimate resource in all things real estate and home buying she wrote the book on conducting business with the utmost professionalism, and is genuine and kind beyond that. ”

Silverwood Trail

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Woodland Ridge Drive

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I m pretty speechless with the EXTRAORDINARY white glove service and treatment that I ve received from the Imperato Fazzino group My father had recently passed away and I needed to repair and sell his home in a timely manner while living in a completely different region of the country Not only did they advise on what needed to be done to the house they arranged quotes and scheduled the work on my behalf for drywall repair painters landscapers HVAC and home detailing The pricing for the house was perfect and there were multiple full price offers within 5 days All the offers were very similar and their experience was evident as they explained to me the pros and cons of each ultimately recommending the one they thought would bring me the most value ie least amount of headaches since the offers were all the same price They didn t stop there either they made sure the buyer stayed on point and ultimately drove the deal to the very end There is a lot of nonsense to sift through in the real estate world Whether you re a buyer or a seller let the Imperato Fazzino group do the heavy lifting they will truly have your back They know the market they know how to negotiate I promise you will not be disappointed I cannot thank Joan and her team enough for their help AMAZING ”

Country Falls Lane

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan worked around the clock for us and was always available ”

Bluff Creek Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joan is a consummate professional in every way this was the absolute best experience with a realtor in 30 years of buying selling property ”

Greens Edge Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Riverchase Forest Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Blue Creek Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is very professional but very easy to work with. She was always available and responsive. She kept us informed. There was never any pressure.”

Overall Rating
5/5
Rate based on 54 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience