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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
43 Surveys

Cottage Hill LN

Surveyed on Apr 07, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Edsall DR

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“During our very complicated sale of our property, Jennifer guided us with knowledge and market expertise every step of the way. She also advised us on the best offer to consider that would maximize our sale. We have sold several properties and by far, our best experience has been with Jennifer. She is the best. It has been a pleasure working with her.”

Falls ST

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer was informative and thorough throughout the process. ”

County Road 370

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have bought and sold 6 other houses in my lifetime. Mrs Guillen went above and beyond my expectations. She does not believe in problems just solutions. She is the best I have worked with, highly recommended. I cannot say enough good things about her work ethic, devotion to client and professionalism. ”

Winter Forest DR

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was a blessing. She went above and beyond! It was almost like having a family member helping us!”

Jennifer Guillen
Thank you for allowing me to be part of this journey with y'all, and I do consider y'all family!! I enjoyed every minute spent with you both; thank you from the bottom of my heart!!

Copperleaf Bay Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer really took the time to help us find the right home for our family. She went above and beyond our expectations. We were truly blessed to have her as our realtor. ”

Jennifer Guillen
Thank you guys!! Y'all are the best!! Welcome to Texas!!

Winsome Rose Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer is the most thorough, focused, dedicated agent out there. Can’t say much more about her. Awesome!!!”

Amblewood Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer goes above and beyond to help me feel safe in my decisions and she’s great at what she does, I would definitely recommend her and rehire her for any future needs. ”

Winchester

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer not only had the skill set to do an excellent job, she was in touch with market nuances, which helped us get into our desired home. She comes with our highest recommendation.”

Dunlin Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have found my forever realtor! I can not express how much work this lady did on our behalf. We had all kinds of things going wrong on our build. We got to chill a bit and she handled all of it. Even today a month after closing she was following up with our builder on some items. Do Not look any further. This is your Realtor. She is a fearless Workhorse. We can not thank her enough. We know at least 10 families that feel the same way about her. Sign with her. She is the real deal with old school ethics. Thank You Jennifer for being our forever realtor and our forever friend. ”

Jennifer Guillen
Oh my goodness!! Thank you!! Thank you!! Your words are more rewarding than you'll ever know :) Especially coming from an absolutely incredible family like yours!! I feel so blessed to be part of this new part of y'all's life!! I'll be forever humbly thankful and grateful for y'all!!

Leaflet Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer is nothing short of AMAZING! She definitely made selling our house less stressful and is one of the most organized people we know. Jennifer did so many things to make this process smooth and worked to get the highest price for our home. We love how she showcased our home with the photos. Her communication with us was impeccable every step of the way and was always timely so nothing was ever communicated late. She was in constant communication with the buyer's realtor to get everything processed on time for closing. She is very thorough with paperwork and definitely knows her stuff, especially when it comes to the contract. Everything was explained to us before we signed each time. I never felt rushed through the process and I am glad she represented us through this journey. ”

Jennifer Guillen
What kind words!! Thank you so much!! This makes my heart smile; thank you from the bottom of my heart!!

Beaver Dam Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I can not say thank you enough to our now forever realtor and friend Jennifer Guillen. This is the first home we have sold. She walked us through the whole process seamlessly. Sold for much higher than we ever thought possible. She is also helping us with our first new construction home. She is dealing with the builder which is such a load off of us. This lady jumps through hoops to get things done. I’m pretty sure she never sleeps. Her Assistant is amazing also. I will be recommending her to everyone. Use her as your realtor. You will not be disappointed. ”

Jennifer Guillen
Oh my goodness!! Thank you so much for your amazing words!! Y'all have been incredible to say the least!! I'm so thankful our paths have crossed, and you guys can always count on me for anything!! Congratulations to the best family ever!!

Countrytrails Court

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jen is genuinely a great person and true to the heart. She pays attention to your every needs and concerns. Always prompt and very knowledgeable about her work. Jen is ambitious, outgoing, funny and totally down to earth. Just gotta love a person like her.”

Jennifer Guillen
Awe, thank you from the bottom of my heart!! Y'all are an amazing couple with such a sweet family!! Thank you for allowing me to be part of this adventure in life with y'all!! :)

Oakwood Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Miss Jennifer was absolutely fantastic she went above and beyond and I truly believe without her help we wouldn’t have got the block land we wanted . She really went to bat for us the whole experience was wonderful and I would highly recommend her as a realtor and as a wonderful person if I could give more than five stars I would.”

Jennifer Guillen
Awe, thank you!! And that's why we call you "Sweet Jeff"!! I'm so very happy for y'all!! Congratulations!!

Piney Creek Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Best experience we’ve ever had. She was fantastic. Always there for any question we had. She made the whole transaction as smooth as could be. We still can’t believe how smoothly it went. Thank you so much Jennifer!! We will definitely be referring her to everyone we know.”

Jennifer Guillen
Awe, thank you so much for your positive words!! Y'all were amazing; thank you both for being so kind and patient throughout the whole process as well!! Congratulations!!
Overall Rating
5/5
Rate based on 43 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience