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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
6 Surveys

Kelling ST

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jamilia S
Posted on Jan 8, 2026

“Absolutely Amazing and Worry Free Experience. I definitely recommend. ”

Agent's Comment

Jayna Collins
Posted on Jan 08, 2026
Thank you for the positive feedback and trusting me!

Cobalt Falls DR

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ricardo &
Posted on Dec 29, 2025

“We went from new listing to sold in 7 days Jayna Collins is a magician, who happens to be a Realtor Ask Jayna how the Joseph's home sold so quickly, she had to refer movers to us, just to help us pack the house in time.. not an exaggeration 3400 sq ft home packed and sold in 37 days from list date. In an oversaturated market, after peak selling season, Jayna had multiple, highly-competitive offers on the table for our property. Jayna's marketing campaign, mixed with her connections in the industry, spread word of our home sale far and wide, to the point where we never needed the 2nd weekend of the open house. Mrs. Collins began with an outline, detailing the neighborhood comps, the pluses and minuses of our property, what we should include, and how to make our home show ready at all times. The show ready part was not easy, with a 4 year old, a 2 year old, and a dog, but with her guidance, we were able to pick up and leave with little lead time, when necessary, because we had so many people coming to see the house. Jayna's communication skills are 2nd to none. She set up a regular call for us to discuss ongoing details, gauge our comfort level, and make sure we were on track with whatever loose ends we needed to tie up to complete the sale on our end. Her professionalism and expertise came as a comfort to us, making sure we remained on schedule with our punch-list and packing. Jayna spoke with our HOA to ensure all the signage was compliant with neighborhood regulations, and that gate access would be granted. There were no questions left unanswered, no concerns left unaddressed. Jayna guided us to the right offer, to make sure we were pricing it to move, while balancing our need to hit a certain target, which we exceeded Jayna's industry knowledge, negotiating prowess, connections to movers, repairmen, brokerage firms, and lenders, coupled with her winning personality and attitude, truly make her an unstoppable force. She's simply the best ”

Agent's Comment

Jayna Collins
Posted on Dec 29, 2025
Thank you so much for your kind and thoughtful review! I'm incredibly grateful for the opportunity to help you through this process. It was a true pleasure working with you, and I'm so glad we were able to get your home sold so quickly and smoothly. Your trust and teamwork made all the difference, and I'm happy I could guide you every step of the way. If there's ever anything else I can do for you in the future, don't hesitate to reach out. Wishing you all the best in your next chapter!

Mineral Island LN

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Brittany D
Posted on Dec 11, 2025

“I cannot recommend Jayna highly enough From start to finish, she has been an absolute game-changer in our home-buying experience. Jayna took the time to understand our needs and preferences, guiding us through every step with incredible patience. She answered all our questions and we had plenty and made sure we felt confident in our decisions. No matter the time of day, Jayna was always just a message away. Her swift responses made us feel prioritized and valued, which is so important in today s fast-paced market. Jayna's enthusiasm is contagious She brought such positive energy to the process, making every house tour enjoyable and exciting. Her passion for real estate truly shines through in everything she does. If you re looking for a realtor who is dedicated, knowledgeable, and genuinely cares about her clients, look no further than Jayna. She made our dream home a reality, and we couldn't be happier ”

Agent's Comment

Jayna Collins
Posted on Dec 11, 2025
Thank you so much for this incredibly kind review. I'm truly grateful for your trust and the opportunity. I'm so glad I could support you every step of the way, and I wish you nothing but happiness in your new home. Thank you again, your kind words truly means the world to me.

Avenue G

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Damien R
Posted on Sep 12, 2025

“She went above and beyond ... Will be using her in the future...”

Agent's Comment

Jayna Collins
Posted on Sep 12, 2025
Thank you so much for your kind words! It was truly a pleasure helping you, and I'm so grateful for the trust you placed in me. I look forward to being there for you again whenever you need me

Clay ST

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Janey M
Posted on Sep 5, 2025

“I cannot say enough great things about Jayna From start to finish, she went above and beyond to make the entire process smooth and stress-free. Jayna was always professional, knowledgeable, and quick to respond to every question I had. What impressed me most was her attention to detail, strong negotiation skills, and genuine care for my needs. I truly felt supported every step of the way. If you re looking for a Realtor who is not only amazing at what she does but also truly dedicated to her clients, Jayna is the one to call ”

851a

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kiara R
Posted on Sep 5, 2025

“We love Jayna Collins She is the very best ”

Agent's Comment

Jayna Collins
Posted on Sep 05, 2025
Thank you for trusting me! I appreciate you and Kenny!!
Overall Rating
5/5
Rating based on 6 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience