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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
267 Surveys

Mallard Run CT

Surveyed on Apr 2, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

James M
Posted on Apr 2, 2026

“Wow, what an incredible experience. I was blown away by the level of dedication, commitment and high standard that Janelle has. She is an incredible representation of your company. From the start, Janelle was detailed, organized and created an organized plan of what we should expect and she delivered, great communication. Her follow up on all of the details also helped us sell our home in record time. We had an offer two days after we were listed and worked through the entire process and went to close in record time. I highly recommend having her sell your home and would hire her in my own company. She made the process friction less. ”

Ember Crest LN

Surveyed on Mar 24, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Samantha L
Posted on Mar 24, 2026

“Janelle was fantastic to work with She was always on time and organized when it came to showings. She was incredibly knowledgeable about the Katy and Fulshear areas, and helped us choose the perfect neighborhood for our family's needs. Once we found our home, she did a phenomenal job making sure nothing was overlooked in the inspection, made sure everything was done ahead of closing and was always one step ahead of us on getting answers to questions from the seller's agent. We could not have been happier with our experience working with Janelle and would recommend her to anyone looking in the Katy Fulshear area ”

Agent's Comment

Janelle Williams
Posted on Mar 24, 2026
Thank you so much for taking the time to complete the surveyI truly appreciate your feedback. It's always important to me to guide my clients through the transaction process, protect their interests, and represent them to the very best of my ability. Im glad you felt I did so! Enjoy your beautiful new home and welcome to Fulshear!

Hunters Shore DR

Surveyed on Mar 19, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Copper Falls LN

Surveyed on Mar 8, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Archie W
Posted on Mar 8, 2026

“Janelle s persistence was instrumental in getting this deal done Her knowledge of the Cross Creek Ranch market ensured that we negotiated a fair price, understood all of the communities fees and she leveraged her relationship with the developer to keep everything progressing to the closing table. We were grateful to have her on our side ”

Rustic Grove LN

Surveyed on Mar 6, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dennis M
Posted on Mar 6, 2026

“Janelle Williams is an amazing realtor. She is a true professional, acutely knowledgeable of up-to-the-minute micro and macro influences affecting the real estate market in the Houston Metroplex. Superior negotiating skills. Thank you, Janelle. You made my Fulshear, TX home purchase an easy and wonderful experience ”

Agent's Comment

Janelle Williams
Posted on Mar 06, 2026
Welcome to Fulshear - so glad to get you closer to family! It was a pleasure helping you and Im glad I could exceed your expectations for the home buying process. Im here if you need me anytime! Thank you for taking the time to submit a review!

Fieldvine CT

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Janelle Williams
Posted on Jan 12, 2026
Thank you for taking the time to send in an experience rating.

Knox Prairie LN

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tim &
Posted on Dec 15, 2025

“Janelle Williams exceeded my expectations as a realtor. She made the process so pleasant and stress free. She is extremely competent in her job. I wouldn t consider anyone else but her if I had to sell my new home.”

Agent's Comment

Janelle Williams
Posted on Dec 15, 2025
Thanks for putting your trust in me! Im so happy to hear that this was an easy process for you....thats always my ultimate goal for my Sellers!

Taft ST

Surveyed 4 months ago
Represented the Seller
Represented the Seller
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Agent's Comment

Janelle Williams
Posted on Dec 03, 2025
Its been a pleasure to help you with 3 different transaction. Thank you for trusting me again with your real estate needs!

Gardenlily CT

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Seth T
Posted on Nov 26, 2025

“Janelle is fantastic and fully recommend her Janelle was our realtor during a very busy season of life and helped take a huge amount of stress off during home buying. She is very reliable and a great communicator. I never had to follow up and ask her for something I was waiting on and she never let a ball drop. On top of her great service, she was very knowledgeable on all the sub divisions and neighborhoods in Katy Richmond, etc.”

Agent's Comment

Janelle Williams
Posted on Nov 26, 2025
Thank you so much....My goal is to make any move as easy and stress free as possible for all my clients by being there for you every step of the way and being proactive on what you many need. Welcome to Katy!

Shady LN

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kirt L
Posted on Nov 19, 2025

“We have used Janelle for multiple transactions now and she has continued to surpass our expectations every time. She leverages a vast network of realtors to bring in a diverse pool of potential buyers. Her attention to detail in pictures and staging are second to none. Buying a house and moving is very stressful and she takes care of everything so we don t have to think about the details. Her negotiating skills are beyond impressive. She continually finds ways to negotiate savings for us and close the deal in our favor. I am very happy with how this deal closed and wouldn t want to work with anyone else ”

Agent's Comment

Janelle Williams
Posted on Nov 19, 2025
What an honor to help your family on our 5th transaction together! I am beyond grateful for your continued support over the years and your willingness to always share my name with others. It means the world to me and I will always do my absolute best for my clients! Im glad the family had the opportunity to enjoy equestrian life at Shady Ln. I know you have many great memories there!

Ridgecreek Cove LN

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

David F
Posted on Nov 8, 2025

“We were listened to, had questions answered clearly, and enjoyed the overall experience.”

Agent's Comment

Janelle Williams
Posted on Nov 08, 2025
It was wonderful to meet you both and make this move happen so quickly for you!

Woodlake DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Pat &
Posted on Nov 6, 2025

“Janelle is the most professional, knowledgeable, insightful and thoughtful realtor. She was always available to answer any questions. It was an absolute pleasure to work with her ”

Agent's Comment

Janelle Williams
Posted on Nov 06, 2025
Welcome back to Fulshear!! Thanks for making this a fun transaction. We did it!

Trinity Bluff CT

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ashford Sky LN

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Spanish River LN

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jane B
Posted on Jul 29, 2025

“Janelle Williams was fantastic to work with She made selling my home a smooth, stress-free experience. Her expertise, customer service, and professional manner were truly exceptional and made the entire process easy and efficient. I highly recommend her ”

Agent's Comment

Janelle Williams
Posted on Jul 29, 2025
My goal is to always make this go as smoohtly as possible for my clients! I like to say, Just sit back and REMAX! :)Thank you!!
Overall Rating
4.99/5
Rating based on 267 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience