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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
27 Surveys

Palacios Bay DR

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Doreen S
Posted on Sep 29, 2025

“James went above and beyond to work with us he actually exceeded our expectations. Always available to talk, explain and get the answers we were looking for. With James it never felt like a third person he is very personable and professional. He is our realtor for life. Thank you Doreen Singh”

Sage RD

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

James Smith
Posted on Jun 03, 2025
Thank you so much for the kind words and 5-star review! It was truly a pleasure helping you find the perfect condo and guiding you through the buying process. I'm grateful you trusted me to represent youit means the world to know I could be a part of such an exciting chapter in your life.If anyone reading this is thinking about buying or selling a home, whether it's your first property or an investment, I'd be honored to help you too. I'm here to make the process smooth, informed, and tailored to your goals.Wishing you many happy memories in your new place!

Botany Lane

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jose G
Posted on Jul 6, 2024

“He was always available, made my family and I feel like family. Truly had the best experience wish I had more houses to sell. ”

Agent's Comment

James Smith
Posted on Jul 06, 2024
Thank you so much for your kind words! It was truly a pleasure working with you and your family. I'm thrilled to hear that you felt supported and valued throughout the process. Your satisfaction is my top priority, and knowing you had the best experience means the world to me. Should you ever need assistance in the future, don't hesitate to reach out. Wishing you the best on your new lot and the building on your new home build.

Bay Point DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

James Smith
Posted on May 02, 2024
Thank you. We hope to give the same quality service on are next transaction together

Palacios Bay DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Gable Hollow LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cindi J
Posted on Apr 18, 2024

“James goes above and beyond by being available at all times and keeping me well informed of the entire process. He makes it easy and stress free ”

Agent's Comment

James Smith
Posted on Apr 18, 2024
Thank you so much for your kind words! I'm thrilled to hear that you felt well-informed and supported throughout the process. It's always my goal to make things as easy and stress-free as possible for you. Your feedback means the world to me, and I'm here whenever you need assistance again. Thank you for trusting me with your needs!

Circlewood WAY

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shannon S
Posted on Nov 21, 2023

“James Smith was very professional and a super friendly person. Would recommend anyone looking to buy or rent to work with him and his company.”

Arbor CRST

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Otoniel R
Posted on Oct 18, 2023

“Extremely knowledgeable, courteous and professional throughout the entire process. ”

Kiawah Circle

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kenneth N
Posted on Apr 28, 2023

“Excellent knowledge of beach properties in the Pilacious area ”

Bay Ridge Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Bessie D
Posted on Aug 17, 2022

“James was very knowledgeable of the market and considerate of my time.”

Breckenridge Forest Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Theresa
Posted on May 18, 2022

“James was absolutely amazing. From the time he sold my first property in palacios which was just land I took and had him sell my house when I was moving out of Houston. From the day he arrived at my door to give us the suggestions and to evaluate our house he was totally professional, nice, informative, and just a really great guy to work with. He also gave us suggestions that would help us to get a better value for our home which did not disappoint. Never did I think that I would make the kind of money I made on my home. I would highly recommend him for all your real estate needs both selling and listing your home and buying. He listens to your needs and he takes really good care of you”

Lake Landing Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Shahzad
Posted on May 18, 2022

“It was a pleasure working with James Smith throughout the listing process. He is very knowledgeable, diligent, follows through on his commitments and is excellent at what he does! Would recommend highly!!”

Shelby Park Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cindi J
Posted on Jul 2, 2021

“James is knowledgeable, hard working and had my interests in mind when searching for a home. ”

Agent's Comment

James Smith
Posted on Jul 02, 2021
Thank You! It was a pleasure helping you I am so glad we were able to get you the house in the area you wanted.

Camelot Lane

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Maria F
Posted on Mar 31, 2021

“Exceptional!!! James made the process of selling and buying our home so easy and explained everything clearly. I HIGHLY recommend James and Smith Family Realty. I will always come back with them for sure!”

Mustang Meadow Lane

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rating based on 27 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience