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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
72 Surveys

Autumn Laurel TRL

Surveyed on Apr 15, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Amanda P
Posted on Apr 15, 2026

“James made us feel very secure and confident in the entire home buying process. Not only was he great at understanding us and our needs when looking for a home, but was also easy to reach out to and widely available for all of our questions and requests. Overall James is the only realtor I would recommend to any friends and family and would reach out to him again if when we sell our home.”

Keystone ST

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Thanat L
Posted on Sep 26, 2025

“Best agent you can find in Houston. He is very knowledgeable and has wide connections to people. He's made the process of selling my house very smoothly. ”

Ozark ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

LaChelle F
Posted on Nov 12, 2024

“James is very knowledgeable and professional. He listed my property promptly and screened all applicants as if he were renting out his own property He was responsive to my inquiries and provided great suggestions and resources He will always be my go to realtor. ”

Chestnut Branch TRL

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cemone P
Posted on Oct 10, 2024

“He was so helpful and I felt like understood our needs and executed a plan that suited us. He didn t waste our time and found us properties that we liked. It was hard to choose from because he hit the mark on all of them.”

Blacksmith LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Valerie R
Posted on Sep 19, 2024

“He was great and got me approved fast ”

Grenada Falls Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

William B
Posted on Apr 18, 2023

“Wish we had more realtors like James Great agent Went overboard ”

Hoover Street

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Erika G
Posted on Jan 10, 2023

“James is amazing, he helped us get an amazing home and helped make sure small things were taken care of before we moved in. ”

Centenary Street

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Montaigne Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Linden Tree Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Patricia H
Posted on May 25, 2022

“James is always a pleasure to work with whether it is buying or selling. We have trusted him with the purchase of our homes and bought and sold at the right time, thanks to his experience. We are forever grateful for all of his help and how he has gone above and beyond to help us with getting homes ready for the market. We highly recommend him and value him as a strong realtor and friend.”

Nomini Hall Lane

Surveyed 5 years ago
Represented the Seller
Represented the Seller
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Seller's Comment

Zach O
Posted on Jul 22, 2020

“James' market analysis for our listed price was very thorough, and he helped push my confidence to list our house for higher than I imagined, but thankfully so since we sold for that price! Also, he really helped me stay confident in keeping our price stable when I almost waivered to lower the price. He's a calm and stable presence in a crazy world of real estate. Very very trustworthy!”

Canton Pass Lane

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Patrick H
Posted on Jun 6, 2020

“James Brown is an exceptional realtor. He exceeds expectations at every turn. Professional, knowledgeable, capable, efficient, and tenacious are just some of the applicable adjectives for James. James excels in what he does beyond your expectations because of his character, integrity, and incredibly positive outlook. He brings his precision training from his military background along with a bright, focused, and upbeat attitude no matter the situations and circumstances his client, the market, or even the country, as in the COVID-19 Pandemic, are facing. We remain confident in James and recommend him with no reservations. If you are in the Greater Houston Area market to buy or rent a home, call James.”

Milwee Street

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ewart J
Posted on Mar 9, 2020

“James Brown not only had the knowledge and expertise to shepherd me through the home-buying process, he exhibited a genuine need to find the best context for me and my family. His care and concern were greatly appreciated.”

Country Place Drive

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Scott A
Posted on Feb 7, 2020

“James was easy to work with and very helpful through the process of finding somewhere. Overall a great experience with him and will most likely use him in the future.”

Thistlewood Drive

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Patrick H
Posted on Oct 4, 2019

“James is exceptionally professional yet very personable. He goes the extra mile to get his client into the "Right" home for them in his attempts to not only meet, but also exceed their list of needs and wants. He is highly capable and an asset to the Greater Houston Area Realtors and the Realty community as a whole. ”

Overall Rating
4.96/5
Rating based on 72 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience