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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
78 Surveys

Canyon Lake Springs DR

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

David R
Posted on Dec 6, 2025

“Jake was conscientious, energetic, and responsive throughout our process of finding a new home. We felt confident with his help and advice throughout the process. I would definitely recommend Jake Johnston to anyone in the Houston area.”

April Hill DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bur Oak DR

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jeff D
Posted on Aug 7, 2025

“Jake was a pleasure to deal with and his photographer and stager were equally talented ..A rating”

River Wind DR

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Juliana M
Posted on Jul 28, 2025

“From first interaction until the keys, Jake was amazingly competent and courteous. As a first time house buyers in US, the process can be overwhelming. Jake made it easy. He respected our time, explained patiently everything we needed to know, and supported us through the process. We ended up buying a house that is much more than we initially were looking for, however it is exactly what we needed. We surely recommend Jake and will reach out again if we ever need a new property. ”

Locke Point CT

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Carrie S
Posted on Jun 15, 2025

“Jake was a wonderful agent and found us a wonderful home. We will definitely use him in the future again and have recommended him to our friends ”

Kennet Valley RD

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Barbara W
Posted on May 2, 2025

“Jake was nothing but awesome from start to finish. He worked with us at our pace and never pushed anything on us. He gathered all necessary information to us to come to an decision on the home that works for us. He was open and honest throughout the entire process. He operates with amazing integrity. We truly felt like he was on our side an truly cared about getting us into the perfect home.”

Wilding Wimbledon CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

White Birch RUN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lynda W
Posted on Mar 9, 2025

“Excellent and caring realtor Went above and beyond. ”

Live Tree CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sherryann
Posted on Jan 29, 2025

“Jake was excellent and professional throughout my home buying experience. Anytime I had questions or concerns he responded to them quickly and thoroughly spending the extra time to explain things in detail. I highly recommend Jake Johnston and will definitely use him in the future. ”

Spicewood Springs LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kelley
Posted on Jan 5, 2025

“Jake is the best ”

Jessie Ann CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Alex W
Posted on Dec 29, 2024

“Jake is fantastic - I've recommended him to a lot of friends and family. He's easy to work with, communicates quickly, is knowledgeable about the market, and well-connected. Jake exceeded our expectations.”

Mountain Pine DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Moonshine Hill LOOP

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Desna DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tracy S
Posted on Dec 15, 2024

“Jake was amazing and we would recommend him to anyone. ”

Autumn Breeze DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.96/5
Rating based on 78 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience