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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
206 Surveys

Brown Hill DR

Surveyed on Jan 30, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Debra S
Posted on Jan 30, 2026

“My house sold in a timely and I appreciate this.”

Ripple Edge CT

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Shalom P
Posted on Oct 13, 2025

“Jackie Jones takes such good care of her clients. She has integrity and truly cares. Jackie pays attention to every detail and really puts her client first She is amazing Highly recommend ”

CHIANTI COURT

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Lanham DR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shalom P
Posted on Jun 19, 2025

“Jackie Jones is kind, compassionate and listens to her client needs. She goes above and beyond for her clients and truly wants the best for them. I highly recommend Jackie and the Jones Team for any realty needs ”

Heights DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Deborah E
Posted on Jun 17, 2025

“Jackie was very pleasant to work with. The house sold quickly. I would definitely recommend her to a friend. ”

Withington DR

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Saddle Path CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lake DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Robbie B
Posted on Jan 13, 2025

“Knowledgeable , responsive and provided excellent marketing . ”

Sherfield Ridge DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Theresa T
Posted on Nov 5, 2024

“She did a wonderful, thorough job. Very pleased.”

Joan Collier TRCE

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Vicki &
Posted on Sep 16, 2024

“Jackie went above and beyond. She organized a community wide tour of open homes. Her communication was outstanding and she was easy to get in touch with. Thank you Jackie ”

Golden Eye

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Great Oaks DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jim &
Posted on May 4, 2024

“Great experience ”

Redleaf Forest LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jasmine P
Posted on Jan 29, 2024

“Mrs. Jones is the best realtor in the Houston area She is very knowledgeable and friendly. You will not find anyone like her out there. ”

Cypresstree DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Summer S
Posted on Oct 30, 2023

“They were wonderful. They got photos up and it on the market with a buyer within days. Highly recommend ”

Riverwood LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Patrick &
Posted on Oct 11, 2023

“The Jones Team real estate experience is second to none. Jackie and Stacy provided valuable guidance in how to prepare our home for the market. The extensive knowledge of staging, appropriate repairs and suggested touches is what made the house so appealing to buyers. Appropriately guiding us to select a sales price that was in tune with what the market provided was paramount in the successful sale. The marketing, that being the staging, pictures and pushing our house out through multiple platforms also lead to a fast sale at a price that was just right. I could not recommend Jackie and Stacy of Jones Team any higher. They are the best in the industry. If you want a low stress transaction, you have to have a team that communicates well. That is the Jones Team. ”

Overall Rating
4.96/5
Rating based on 206 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience