I would like to highly commend the property managers, Robin and Mary, for their outstanding response to the recent winter storm (Feb 2021). They asked all the residents to light water stream all the faucets, in anticipation of the freezing temperatures. When we lost power, some of the buildings had busted pipes. As quick as possible, they had the water turned off to minimize water damage. Some residents left their apartments so Robin kept everyone informed by text, so we would know when we could...
I would like to highly commend the property managers, Robin and Mary, for their outstanding response to the recent winter storm (Feb 2021). They asked all the residents to light water stream all the faucets, in anticipation of the freezing temperatures. When we lost power, some of the buildings had busted pipes. As quick as possible, they had the water turned off to minimize water damage. Some residents left their apartments so Robin kept everyone informed by text, so we would know when we could return. When the water was restored, Robin allowed tenants without water to get water from a vacant apartment. Shon, the maintenance man, worked tirelessly taking care of the downed tree limbs, water damage, restoring water, and getting the boiler back working. A big thank you to all 3 of them.
I wrote a review for Hidden Timber Apartments one year ago. The only thing that has changed from that review is that I have now been here two years. I still enjoy living here so I am re-posting my review for those of you apartment hunting.
“I’ve been living at Hidden Timber Apartments for one year. I absolutely love it. I enjoy lounging on my 2nd floor balcony overlooking the courtyard, shaded by large Elm trees. The grounds are well maintained and clean. There is plenty of parking. Hidden Timber is only 5 minutes away from HEB grocery store, Hwy 183, and many other amenities. They have a small pool that is always sparkling clean and a laundry facility. Mary, the property manager, is always pleasant and attentive to all my needs. The apartments are old but well maintained. Shawn, the maintenance guy, is very friendly and takes care of any work orders usually within 24 hours. It’s reassuring to live somewhere where they care about the tenants living conditions.”