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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
13 Surveys

Grace Ridge DR

Surveyed on May 1, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tommi C
Posted on May 1, 2026

“Words cannot express how AMAZING Heather is My family is moving to TX from MA, we tried to get a rental on our own and ran into issues so we decided to find a Realtor to help us. BEST decision ever Heather had a rental for us in 24 hours and we are still in MA. She absolutely went out of her way and went above and beyond for us. It didnt stop once the lease was signed, she continues to stay in touch and help us with anything and everything. Our next step is to buy land and build a new home in TX and you can Guarantee we will use Heather for every step of those transactions. She is not just our Realtor she will be a life long family friend I would highly highly recommend Heather to everyone ”

Agent's Comment

Heather Graves
Posted on May 01, 2026
Thank you so much for your incredibly kind wordsit truly means the world to me! Helping your family make the move from Massachusetts to Texas has been such an honor.I know how challenging it can be to secure a home from out of state, so I'm especially grateful you trusted me through the process. From coordinating showings to doing a full virtual tour together, I'm so glad we were able to find the one right awayand get you a fast acceptance for an immediate move-in on the very first home we saw!My goal is always to make the process as smooth and stress-free as possible, and that doesn't stop once the lease is signed. I'm always here for you and your family every step of the way.I'm so excited for what's ahead as you begin your journey toward buying land and building your dream home here in TexasI'm truly honored to be a part of that journey with your lovely family. Thank you from the bottom of my heart!A huge welcome to Texasso happy to have you here!

Melbrooke DR

Surveyed on May 1, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Luis Q
Posted on May 1, 2026

“Heather was amazing, good communication just bringing good vibes in conversation ”

Agent's Comment

Heather Graves
Posted on May 01, 2026
Luis, thank you so much for your kind words! It was such a pleasure working with you as a first-time homebuyer. As a veteran, it was especially meaningful to help you secure your home in a multiple-offer situation and get you to the closing table in under 30 days. I truly appreciate your trust in me and wish you many happy memories in your new home!

Racetrack LN

Surveyed on Feb 16, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Connie T
Posted on Feb 16, 2026

“Heather is so special truly went above beyond to make us feel secure in making informed decisions every step of the way. The compassion she has for her clients her responsibility as an agent is so evident. ”

Agent's Comment

Heather Graves
Posted on Feb 16, 2026
Connie and Joel, thank you for such a thoughtful review. It was an honor to guide you through every step of your home purchase and ensure you felt informed and confident in each decision. I'm so thankful I could be part of this special milestone with you!

Franklyn RD

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Connie T
Posted on Feb 15, 2026

“Heather was amazing from the beginning to the very end ”

Agent's Comment

Heather Graves
Posted on Feb 15, 2026
I truly enjoyed working with you, Connie and Joel! It means so much being able to help family through such an important process. Thank you for your trust and kind words I'm grateful to have been part of it from beginning to end!

Cora LN

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sand Shoals RD

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Brandon J
Posted on Sep 29, 2025

“Heather and I have been working on finding me a forever home since January. She did it. I am in my home. And, I can t thank her enough. From selling my property to buying my home. Thank You So Much.”

Cadence Hills LOOP

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Chad H
Posted on Aug 7, 2025

“Working with Heather Graves on my VA Assumption home purchase was a smooth and professional experience from start to finish. The VA Assumption process can be complex, but Heather s knowledge and attention to detail made all the difference. She walked me through every step, kept me informed, and made sure everything stayed on track. What really stood out was her commitment even after the purchase. Heather helped me transition the property into a rental, ensuring the lease agreement was handled properly and that I was set up for success as a landlord. Her experience, communication, and professionalism made the entire process seamless. If you re looking for a Realtor who truly understands VA loans, assumption deals, and rental property setup Heather Graves is the one you want in your corner.”

Trace DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Brandon J
Posted on Jul 30, 2025

“Heather Graves was very helpful in the process of selling my property. And, she is in the process of helping me finding a new home for me. I appreciate very thing she is doing for me.”

Stapleford ST

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Keith W
Posted on Jul 25, 2025

“Heather was absolutely relentless in helping us find the perfect rental home. From start to finish, she showed true dedication, always staying on top of new listings and never giving up until we found the right fit. She s not only professional and knowledgeable, but also incredibly kind and passionate about what she does. You can tell she genuinely cares about her clients and loves her work. Heather is a rare find a genuine soul who goes above and beyond. Highly recommend her to anyone looking for a top-tier realtor ”

Agent's Comment

Heather Graves
Posted on Jul 25, 2025
Thank you so much, Laetrius, Kristy, and Keith, for your kind words! It was truly a pleasure working with your lovely family and helping secure the very first home you wanted to apply for. I'm thrilled everything worked out so perfectly, and I wish you all countless happy memories in your new home. Thank you for trusting me to be a part of such an exciting chapter!

Mallard TRL

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Heather Graves
Posted on Jun 12, 2025
Thank you so much. It was an honor serving you and your family.

Lake Conroe Hills DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lori R
Posted on May 17, 2025

“Heather was on top of things. Prompt calls, knowledgeable and an all around great human to work with. She is someone I d now consider my friend. Amazing all around.”

Summer Park LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Raychal A
Posted on May 14, 2025

“Heather was very professional and helped me and my family every step of the way to find the perfect rental home. If you are looking to buy or rent she is hands down the best ”

N CADENCE HILLS LOOP

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

David
Posted on Jan 19, 2025

“Heather was easy to work with and kept me informed every step of the way. I appreciate her hard work and patience. ”

Overall Rating
5/5
Rating based on 13 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience