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RealSatisfied Ratings

Rating system for real estate agents and criteria - Learn more
64 Surveys

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Posted on May 17, 2025

“I've worked with Gretchen for 10 years. She is my only trusted source for buying/selling a house. She is like family.”

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Posted on May 17, 2025

“I have worked with Gretchen three times. I have been very impressed with her care and knowledge. All three houses sold for at or above market price. She is so much more than an excellent Realtor, she is a teacher and a counselor too. Most important of all, she is a highly trusted friend.”

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Posted on May 17, 2024

“Gretchen was amazing. She took three difficult estate related properties in Houston TX and went beyond our expectations getting us the best selling prices possible. Her knowledge of the market helped tremendously and she worked with us constantly keeping us informed on each property. I would definitely recommend Gretchen and I would use her again without hesitation.”

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
4.4/5
Start FullStart FullStart FullStart FullStar Half
Competency
4.30/5
Knowledge
3.75/5
Communication
5/5
Experience
4.70/5

Surveyed 2 years ago
Represented the Seller
Represented the Seller
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
3.20/5
Knowledge
5/5
Communication
5/5
Experience
4.75/5

Surveyed 2 years ago
Represented the Seller
Represented the Seller
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
4.40/5
Experience
4.90/5

Seller's Comment

Posted on May 17, 2024

“Gretchen did a remarkable job handling the sale of a completely remodeled townhouse for an elderly relative of mine who had owned and lived in the property for 45 years. The townhouse had previously experienced several challenges and Gretchen worked well with the remodeling contractor to bring it up to sale-able condition in a short time. She also did an excellent job estimating the market value of the property, marketing it online and ultimately getting full value for my relative.”

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Posted on May 17, 2024

“Gretchen Umberger was very professional and knowledgeable. She always responded to my emails and calls in a timely manner and had answers to all my questions. Gretchen is an asset to the real estate profession and I would recommend her time and time again.”

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5.0/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Posted on May 17, 2024

“Gretchen was very professional,knowledgeable and very friendly. She also kept us updated throughout the sale of the house. Would highly recommend her services”

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Posted on May 17, 2024

“Gretchen was absolutely amazing. Such a great experience all round. She felt like a family friend we've known for years. Very responsive at all hours, very level headed advice and knowledgeable of the different areas. She did a fantastic job negotiating on the price and work needed on the property we purchased. Even when there were unforeseen obstacles she diligently dealt with them and kept us on track for closing. Can't praise her enough. Everyone at the Bay Area office was super friendly, striking up conversation, asking if we needed anything, very polite and approachable all round. A+++ rating for everyone at Gary Greene-Bay Area and Gretchen. ”

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Posted on May 17, 2023

“Gretchen is very knowledgeable of the Clear Lake and surrounding areas. She also has solid knowledge and understanding of home structures and potential improvements needed which is valuable for home buyers.”

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Posted on May 17, 2023

“This is our 3rd experience with Gretchen and she rocks! We will use her again when the time comes!”

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Posted on May 17, 2023

“Thank you, Gretchen! You made this difficult transaction as smooth as it could possibly be. Thank you for your friendship and support.”

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
4.0/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
4.65/5
Knowledge
3.75/5
Communication
3.75/5
Experience
3.90/5

Buyer's Comment

Posted on May 17, 2022

“Gretchen did an awesome job at helping us locate a house and then with the process of buying the house. She was very informative and detailed on information that I requested. I would definitely recommend Gretchen Umberger as a realtor to anyone. ”

Overall Rating
4.92/5
Rating based on 64 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
satisfied seal icon
4.84 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience