RealSatisfied Ratings
Buyer's Comment
“Grace was exceptionally good.”
Seller's Comment
“Grace has high responsibility on her work. She is very efficient and trustworthy. We felt so blessed having her to help us out! We greatly appreciate her work, love, kindness and thoughtfulness!”
Seller's Comment
“Great thanks to Grace Tsay for her excellent service and professionalism demonstrated throughout our house sale process! Grace's dedication and prompt supports are such a blessing and are greatly appreciated!”
Seller's Comment
“Ms. Grace Tsay is a very experienced and professional agent. She has very good taste and knowledge about local housing markets .She is a very nice and very dedicated lady, who has been very supportive with every aspect of the sale process. She made me feel very comfortable and reliable from the beginning to closing. I'd strongly recommend her to any potential clients I know.”
Buyer's Comment
“Grace Tsay is a great real estate agent, very friendly, polite and attentive to details. Her knowledge and expertise made the process smooth and easy to understand for us. It was very comforting to know exactly what we were signing for and the details and risks of our deal. Grace offered various referrals for inspectors, maintenance and insurance professionals to assist us in the process as well. We are extremely grateful to have worked with Grace as our agent; will recommend Grace and Century 21 Western Realty to my family and friends!”
Buyer's Comment
“Grace Tsay is a lovely, warm and caring real state agent. Professionally, she is knowledgeable, helpful, accessible, communicative and understanding. When Grace showed my property in private viewing, she was very patient and detailed in answering all my questions. What touched me ( a low-tech 80 years old man ) the most is the way she spent hours to coach me on-line to explain the details of on-line closing documents without a word of complaint! No doubt I will reconsider Grace as my agent, and I would use the service of Century 21 Western Realty again and recommend Century 21 to my family and friends! I am grateful to have Grace as my agent! She is a God-sent angel to me!”
Seller's Comment
“Grace Tsay is the best - professional, resourceful, accessible, and most importantly genuinely care about her customer.”
Seller's Comment
“Grace is respectful to customer. We are very impressed with her professionalism and kindness. Grace does and goes beyond regular services. She came to clean our driveway a few times afte rain and tons of falling oak tree seeds, which keeps the property look nice, and safe for people (walking and passing byb the property). Superior service. I would strongly recommend Grace Tsay to our friends when they are ready to buy/sell their properties.”
Buyer's Comment
“It is my great pleasure to know Grace Tsay and work together with her to complete the purchase of the property. She is an excellent realtor who is very knowledgeable of local communities and properties, and fully dedicated to the benefits of her client and tried her best to negotiate the price and terms of the purchase. Grace is very friendly, helpful, patient, understanding and available. Her performance in the wholw process is very professional and outstanding! Without any hesitation, I would recommend Grace to my friends and family and would use the service of Century 21 Western Realty again!”
Buyer's Comment
“We met Grace at a rental property when we considered renting a house. She helped us immensely to find a rental home at the time. Finally, we decided to buy the 25206 Melody Oaks Ln house, and Grace was perfect for our broker. Grace was perfect in helping with every detail of purchasing our new home. She handled all situations excellently, including negotiating the price when we got the appraisal, which had a gap from our proposed price. She introduced the good inspector, and the inspection went smoothly. She was always careful in managing all processes and ensured everything was well completed. Grace is very professional in performing as a trustworthy, knowledgeable, friendly, and respectful broker. She was highly accessible, responding promptly whenever we contacted her for help or asked questions. Grace was knowledgeable as she brought us the correct answers to our questions. Communications with her were all very smooth and precise. Overall our family's home-purchasing experience with Grace Tsay couldn't be better. We appreciate all her devotion and endeavor throughout getting this house until closing. In addition, she is helping us even after closing for many post-home buying needs. We were delighted to have her as our realtor for buying our new house.”
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