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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
111 Surveys

Daffodil ST

Surveyed on Feb 23, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dylan M
Posted on Feb 23, 2026

“Grace was able to answer any question we had and kept our minds at ease with staying on top of anything that needed to be done or could be done, and we couldn t have picked a better realtor We wouldn t buy a house from anyone else ”

Agent's Comment

Grace Reutzel
Posted on Feb 23, 2026
Thank you so much for this. Reading it honestly just makes me smile.I know how many questions come up when you're buying a home, and I never want anyone to feel unsure or overwhelmed. If something can be handled, we handle it. If something needs to be explained, we talk it through. My goal is always to keep things steady and calm so you can actually enjoy the process.The fact that you said you wouldn't buy a house from anyone else truly means more than you know. That kind of trust is everything to us at Land Shore Realty Group.We're so grateful you chose us, and we'll always be here whenever the next chapter comes along.

Buccaneer PKWY

Surveyed on Feb 20, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kyle T
Posted on Feb 20, 2026

“Loved working with Grace on both ends of this home experience. She helped us find it when we bought it and worked for quite some time during some of the most difficult times to sell. She was kind, professional and a delight to work with. ”

Agent's Comment

Grace Reutzel
Posted on Feb 20, 2026
Thank you so much for this. It truly means more than you know that you trusted Land Shore Realty Group to help you on both sides of your real estate journey.Being able to help you purchase the home and then later walk with you through the selling process, especially during a tougher market, was such an honor. There were definitely moments that required patience and strategy, and I'm so grateful you allowed me to guide you through it all.Helping families buy and sell homes along the Texas Gulf Coast is something I care deeply about, and clients like you are the reason I love what I do. Thank you again for your trust.

Tampa

Surveyed on Feb 20, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Flip G
Posted on Feb 20, 2026

“Grace and Jimmy did a terrific job This was a difficult transaction that lasted for more than a year.”

Lakewood LN

Surveyed on Feb 2, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mark H
Posted on Feb 2, 2026

“Grace and Jimmy guided us through our complicated buying process with patience and understanding. This was the second house that we have purchased using Grace, and we strongly recommend her to all of our friends and family.”

Agent's Comment

Grace Reutzel
Posted on Feb 02, 2026
Thank you so much for taking the time to share this. It truly means so much to us.Helping you through a more complicated buying process and being trusted for a second purchase is something we never take lightly. Jimmy and I are incredibly grateful you chose to work with us again and allowed us to help you find the right home in Lake Jackson. Your patience and trust made the entire process a pleasure.Your recommendation to friends and family means everything to us. At Land Shore Realty Group, we are honored to be your real estate team and are always here whenever you need us.

County Road 257

Surveyed on Jan 30, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dean C
Posted on Jan 30, 2026

“Grace was awesome. She listened to our wants needs and helped us find the perfect property. We will definitely be using her again. ”

Agent's Comment

Grace Reutzel
Posted on Jan 30, 2026
Thank you so much for the kind words. It truly means a lot to know you felt heard and supported throughout the process. Helping you find the right property that fits your wants and needs is always the goal, and I'm so grateful you trusted Land Shore Realty to guide you through that journey. We loved working with you and would be honored to help you again anytime you're ready.

Sandpiper AVE

Surveyed on Jan 30, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tara T
Posted on Jan 30, 2026

“Grace was amazing. She listened to what we were looking for and found us something not on our list, it was exactly what we wanted and that s the house we got. She listens and knows the market. ”

Agent's Comment

Grace Reutzel
Posted on Jan 30, 2026
Thank you so much for this thoughtful review. I'm incredibly grateful for the opportunity to work with you and help you find the right home. Listening carefully and using deep local market knowledge to guide clients to the best possible fit is always my goal here at Land Shore Realty. I truly appreciate your trust and loved being part of your journey.

Oyster Creek CT

Surveyed on Jan 27, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Megan B
Posted on Jan 27, 2026

“We love working with Grace She is our go to for all family real estate ”

Agent's Comment

Grace Reutzel
Posted on Jan 27, 2026
Thank you so much for the wonderful review! Working with you and your family has been such a joy over the years, and we couldn't be more blessed. Can't wait to see everything that is still to come!

Highway 36

Surveyed on Jan 21, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cassie S
Posted on Jan 21, 2026

“Grace and her husband were awesome. We gave them ideas of the perfect house we wanted and they found it After a short month of looking we were moving into our perfect house. They were constantly sending us homes we might like, would be available at any time for a quick viewing, gave honest feedback on houses we looked at, and once we found the one they made it happen. We were updated almost daily during the process of buying the house, and everything went very smoothly. I would highly recommend Land Shore to anyone who is looking into purchasing a home.”

Agent's Comment

Grace Reutzel
Posted on Jan 21, 2026
Thank you so much for the kind words. We really appreciate you taking the time to share this.We loved working with y'all and helping you narrow in on what you were looking for. Being able to send homes that felt like a good fit, jump in for quick showings, and give honest feedback along the way is such an important part of the process, so I'm glad that stood out. We also know how helpful it is to stay in the loop, so we always try to keep communication steady from start to finish.We're so grateful you trusted Land Shore Realty to help you find your home, and we truly appreciate the recommendation. Wishing you all the best as you settle in and start making it your own.

Seashell DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Bob N
Posted on Oct 25, 2025

“I moved from TX to FL while the property was offered for sale. Grace Reutzel took care of lawn house maintenance, including mailbox replacement strangely enough . Overall, Grace did took great care of our property in our absence and we were grateful. Thank you ”

Agent's Comment

Grace Reutzel
Posted on Oct 25, 2025
Thank you so much for the kind words, Bob! It has been an honor to support you through it all. Big hugs!

Seashell DR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jeff C
Posted on Oct 14, 2025

“Grace is so knowledgeable about surfside history. I loved asking questions and she had the whole history of the area. She knew all the right questions I ns to ask to help us find the perfect home for us. She was with us through every step of the process. I would recommend her to erveryone.”

Agent's Comment

Grace Reutzel
Posted on Oct 14, 2025
Thank you so much, Jeff! We love having you on the island and look forward to seeing you around town!

Chuckwagon TRL

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Grace Reutzel
Posted on May 20, 2025
Thank you for your continued trust and support! It's always a pleasure working with you and your family. We truly appreciate the relationship and look forward to what's ahead!

Sundial ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rick M
Posted on Jan 26, 2025

“This is the second home within a year that we have purchased through Grace and Jimmy. I would highly recommend them based on their area knowledge, and the ease working with them ”

Agent's Comment

Grace Reutzel
Posted on Jan 26, 2025
Thank you, thank you, thank you!! Y'all have been so much fun to work with, and we are so excited for y'all to get settled in your new house! Please let us know if there is anything y'all need as y'all get settled in!

Termini San Luis Pass RD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Steve J
Posted on Jan 21, 2025

“Grace and Jimmy were amazing They provided a great experience for us ”

Fresca ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Silva S
Posted on Jan 17, 2025

“Grace did an amazing job finding the perfect house for us. I cannot recommend her highly enough ”

Belanger AVE

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tara A
Posted on Dec 12, 2024

“Grace is so knowledgeable about the Surfside area. She is extremely responsive, prompt and helpful. She went out of her way to help us throughout the process, going above and beyond her responsibility both before and after the sale to make our buying experience seamless. We couldn't have asked for a better experience or realtor. ”

Agent's Comment

Grace Reutzel
Posted on Dec 12, 2024
Thank you so much for your thoughtful review and for choosing to work with us as your real estate agent in Surfside Beach! It was such a joy to work with you and help find the perfect beach house for your family in Surfside Beach. We're so excited for all the incredible memories you'll create there! If you ever need anythingwhether it's advice, local tips, or a helping handwe're always here for you.Congratulations again, and welcome to Surfside!
Overall Rating
4.99/5
Rating based on 111 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience