See what locals have to say

Karen, the property manager at Esperanza Apartments is honestly amazing. She’s warm, professional, and truly cares about the people who live there. She’s helpful, and quick to follow through. You can feel how much pride she takes in her work and in making this community feel like home.

I had a good experience during my stay at the apartment. The place was comfortable, well-located, and overall met my expectations while I was there. However, my experience upon checking out was extremely disappointing. I was charged for defective and broken items that were already in that condition before I arrived. This left a very negative impression and overshadowed what had otherwise been a pleasant stay. I hope the management improves their inspection process to avoid unfair charges to future guests.

I move quite a bit for work and this was by far the best moving experience I’ve ever had. Ashley was the best part of the whole experience! She answered all my questions with a smile and amazing customer service! Thank you Ashley for all the tips and restaurants I need to try!

SAVE YOUR MONEY AND SANITY, DO NOT RENT HERE. Edit: I am active duty and received orders to PCS in December. I gave them over 60 days notice that I will be moving out and they’ve started charging me month to month fees with it nowhere in my lease break agreement. I will be here for the full month of November and again they’re just finding ways to tack on additional fees. If you’re active duty, do not break your lease until exactly 30 days before your move out date and research the Service Members Civil Relief Act (SCRA). Do not fall for all of the 5 star reviews, they ask tenets as soon as they move in to leave a good rating before they have the chance to experience the negative. They try to tell you they “had to evict bad people and it ruined their rating” to get you to leave 5 stars. Since posting this review 2 weeks ago, almost all of the other reviews that weren’t 5 stars have been removed. I have never felt the need to leave a bad review for an apartment complex, but I signed this lease while I was deployed to the other side of the world and truly wish I would have been warned beforehand. Decent facility/apartment but they will hit you with a fee for every possible thing. They advertise affordable rent, but after they add all the fees every month, you might as well find somewhere more expensive that doesn’t constantly nickel and dime you. There is a $40 fee to pay online for ANY amount of your account balance. I needed a second key, which was $25, and when I went to pay for it in the portal, my total was $65! So you either have to link your bank account directly (never have had to do this for an apartment complex), or get money orders for everything (which are still a few dollars). You would think because it’s 2025, paying online would be encouraged and not penalized. You’re forced to use AT&T for WiFi, which constantly has issues and goes down. You’re forced to pay a $40 “garbage removal” fee every month, even if it isn’t something you ever utilize. You’re forced to pay monthly for pest control, and I have never once seen anyone out spraying for bugs. They won’t replace your key fob battery, and if you need a new one it’s $50. I’ve lived here almost 2 years and half of the equipment in the gym has been broken the entire time, the pool is always dirty and closed with no warning (other than Monday’s when they “clean”) and the dog park is a land mine of feces and broken/unusable equipment like the bath, dog water fountain and obstacles. The maintenance team and Kevin are kind, quick and helpful, but the rest of management is a different story. If moving wasn’t such a hassle, I would never have resigned my lease here, especially after reading all of the awful reviews about the cleaning fees after you move out. I’ve always hired professionals for move out cleans, but it sounds like that’s what many people have done and have still been charged. I’m active duty and would absolutely never recommend anyone I know to move in here. It’s mind blowing and extremely disappointing how awful the management (excluding Kevin, he is very friendly) is at Esperanza. The screenshot I have attached is unnecessarily aggressive. They are doing the inspections over several days, so threatening to drill the lock to force entry and then charge tenants for replacement is absurd. Edit 2 months later: you can clearly see every reply in the last 3 months is 5 stars, only proving my first point. Their comment back to me is comical saying they don’t remove reviews, I’ve lived here 2 years and have monitored the reviews posted since the beginning and have seen it first hand.

Star was amazing! She made the entire move in process so easy and stress free. We’re very happy and grateful for all her help.