Elan - Apartments in Austin, TX

13145 N Highway 183, Austin TX 78750 View Map, Get directions ->

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Amanda Riley
Amanda Riley
Start FullStart FullStart FullStart FullStart Full 2 months ago
My husband and I will forever appreciate everyone here at this community. Everyone in the front is always so welcoming and supportive. And huge shout out to Micah, he is truly an awesome person. He always checked on my husband and I to make sure we were doing well. Also major shout out to the maintenance team as well. Always doing there absolute best to do any work orders. We lived at this apartment for 2 years and brought our daughter home and made so many memories. This community is clean, ha...
My husband and I will forever appreciate everyone here at this community. Everyone in the front is always so welcoming and supportive. And huge shout out to Micah, he is truly an awesome person. He always checked on my husband and I to make sure we were doing well. Also major shout out to the maintenance team as well. Always doing there absolute best to do any work orders. We lived at this apartment for 2 years and brought our daughter home and made so many memories. This community is clean, hardly any break ins since I’ve lived here. Wonderful neighbors. The apartment is close to everything which my husband and I truly loved. If ever someone is needing a place to call home I would recommend this place. :) again thank you everyone!
J
J
Start FullStar EmptyStar EmptyStar EmptyStar Empty 2 months ago
First thing you have to do is rip out all of the smart home stuff, and remove the network module from your smart lock, or maintenance will constantly be in and out of there for reasons you don't know. As of this review Feb 2026, my last work order was in 2025, but maintenance is still somehow being issued codes to enter my apartment per the notification on the SmartRent app. Nothing has been taken or moved yet, but I personally won't ever choose a complex forcing a smart home hub down my throat ...
First thing you have to do is rip out all of the smart home stuff, and remove the network module from your smart lock, or maintenance will constantly be in and out of there for reasons you don't know. As of this review Feb 2026, my last work order was in 2025, but maintenance is still somehow being issued codes to enter my apartment per the notification on the SmartRent app. Nothing has been taken or moved yet, but I personally won't ever choose a complex forcing a smart home hub down my throat ever again after this experience, the stress induced from your private apartment not actually being private isn't worth it. Reviewing low quality neighbors isn't the point of this review, but Elan isn't very helpful when it comes to mediating between neighbors who want to enjoy peace and quiet and neighbors that want to blast music at teeth rattling volume into 4am to celebrate a game or minor holiday. Management tries to be helpful, but it's clear that their maintenance team operates on their own timeframe and logic. Rather than replace a $80 wear part on an appliance and get it working again same day, they'd rather order a replacement appliance for full price and make you wait 2 weeks. The lease is very clear that you can't do your own maintenance, qualified or otherwise. Be very diligent during move in, because again, maintenance seems to operate on their own logic and their own time. Document everything, go through your apartment with a fine tooth comb because there WILL be unresolved issues from the previous tenant you need to document. The apartment itself seems fine, clean, no pest problems. Not a lot of straight surfaces or level walls, but you get what you pay for.
Caleb Rodriguez
Caleb Rodriguez
Start FullStart FullStart FullStart FullStart Full 3 months ago
We're in our third year of living at Elan. Management has always been very helpful with any questions or concerns that we've had. They respond quickly and they truly care about the residents in this community. The communication has been great the whole time and maintenance has been very helpful and professional when they are in the apartment. We've really enjoyed out time here!
We're in our third year of living at Elan. Management has always been very helpful with any questions or concerns that we've had. They respond quickly and they truly care about the residents in this community. The communication has been great the whole time and maintenance has been very helpful and professional when they are in the apartment. We've really enjoyed out time here!
Boban Martinovic
Boban Martinovic
Start FullStart FullStart FullStart FullStart Full 3 months ago
My wife and I recently relocated to Elan Apartments after a challenging experience at Stone Oak at Parmer, where we encountered numerous maintenance issues, unhelpful staff, and billing discrepancies that were not adequately addressed. In contrast, our time at Elan has been refreshing. While we’ve encountered several significant issues, we’ve felt genuinely supported by the team. Whitney, the manager, has personally intervened to resolve matters efficiently, and Josue has gone above and beyo...
My wife and I recently relocated to Elan Apartments after a challenging experience at Stone Oak at Parmer, where we encountered numerous maintenance issues, unhelpful staff, and billing discrepancies that were not adequately addressed. In contrast, our time at Elan has been refreshing. While we’ve encountered several significant issues, we’ve felt genuinely supported by the team. Whitney, the manager, has personally intervened to resolve matters efficiently, and Josue has gone above and beyond by responding promptly, even after hours, to ensure our concerns were handled. We truly appreciate their dedication and professionalism.
Stephanie Greene
Stephanie Greene
Start FullStart FullStart FullStart FullStart Full 3 months ago
I recently toured Elan, and the experience was outstanding. Courtney, the leasing consultant who showed me around, truly made the visit special. Her welcoming energy, professionalism, and deep knowledge of the community put me at ease, and she answered every question with confidence. The property is beautiful and clearly well cared for, from the beautiful grounds to the common areas. The units were clean, thoughtfully designed, and easy to imagine myself living in. I highly recommend reaching ...
I recently toured Elan, and the experience was outstanding. Courtney, the leasing consultant who showed me around, truly made the visit special. Her welcoming energy, professionalism, and deep knowledge of the community put me at ease, and she answered every question with confidence. The property is beautiful and clearly well cared for, from the beautiful grounds to the common areas. The units were clean, thoughtfully designed, and easy to imagine myself living in. I highly recommend reaching out to Elan if you’re thinking about making it your new home