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Had a very unpleasant experience renting a house from Realtor and Landlord Simon Shafik. In summary, you simply cannot trust his word. So, my advice is to document everything very carefully, and do not provide him with any amount of security deposit. It will be forcefully retained and your only alternative will be to start an exhaustive court / legal procedure to reclaim it. So, it's worth looking for someone with higher ethical standards.

Diane Durvasula
Start FullStart FullStar EmptyStar EmptyStar Empty a year ago

I worked with Jenny Xiong to rent an apartment that is part of a duplex. In the beginning, she seemed very nice. I didn't understand why she wanted a copy of my social security card. As we slowly went through the process of completing the application, she kept coming up with things she wanted for me. She even wanted me to fill out the inspection form of the apartment before signing the lease. I wrote down that the right bars towards the top of the staircase were wobbly and they should be tightened. She then proceeded to tell me that I'm supposed to use my left hand to go up the stairs. She asked me personal questions about why I was moving. She approved my application and got all required signatures. On the day I was to get keys and be able to move in, she told me that she had decided that I should not move in because I might get hurt because of the stairs. She had me sign the lease and she took all my personal information. I was shocked at this very unprofessional behavior. She seemed nice, but I would not recommend or her tactics. Sounds a bit shady to me.

Candace James
Start FullStar EmptyStar EmptyStar EmptyStar Empty a year ago

Deana Casburn sold us a 556,000 home that was filthy, mold infested (painted over) and it costs us over 100,000 to repair, replace and clean in less than a year. Even had cat feces stuck to the carpet in the master bedroom that was covered during the walk through. She worked diligently to accomadate the sellers by even telling us “you don’t want to offend the seller’s” she clearly new what we were walking into but only cared about the sellers although she was supposed to be our real estate agent. Do not use this agent!

Syed IR G
Start FullStar EmptyStar EmptyStar EmptyStar Empty a year ago

We had the most horrible yet terrible experience with United realty group. They took booking deposit agent processing fee signed lease by one tenant while delayed for another to book an apartment for ours child’s. After repeated follow ups over weeks, they kept lying to us that their system is having issues and they will send it soon for second signature. Later, their Agent Rafael stoped receiving any calls and then Last minute, United realty sent us an email saying refund your money because the property is sold. Unethical and disgusting from them. We are on hunt again running on streets as no choice. We would never trust them or recommend them again to any one. God protect people from such spams.

Kristina LaRue
Start FullStart FullStart FullStart FullStart Full a year ago

Patricia (Trish) Serenil is our Realtor for a lease house in Copperfield, bless her heart dealing with three women occupants. She found us a home with PATIENTS, kindness, professional, caring to all three of our needs! I could not have picked a better person (realtor) to do this for us. She will definitely be spoken about for years on in. The word will get out how wonderful she has been with us. I will forever use her in the future and pass on to all my friends and families that need a terrific person find them a home!!! Texas United Reality did a great job hiring such a dedicated woman! Thank you!!!!

Overall Rating
3.3/5.0
Rating based on 30 reviews.
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