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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
46 Surveys

Flower Croft LN

Surveyed on Mar 12, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Janie M
Posted on Mar 12, 2026

“Dorothy is one of the most ethical and committed individuals that I have ever known. She is truly passionate about helping her clients achieve success in selling or purchasing their home. There is no one that can do a better job out there She sets the bar very high .”

Agent's Comment

Dorothy Mason
Posted on Mar 12, 2026
Thank you Janie. It was my pleasure to help sell your home.

Hidden Mist DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Donna F
Posted on Nov 11, 2025

“Dorothy went above and beyond for us throughout the process ”

22nd AVE

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

7th AVE

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shemika D
Posted on May 22, 2025

“Dorothy is amazing this is the second time she's helped us out and she did an awesome job helping us find a house. Thanks Dorothy ”

Surrey LN

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lago Acero LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Minnesota ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
3/5
Communication
5/5
Experience
5/5

Buyer's Comment

Glinda T
Posted on Sep 26, 2024

“This comment has nothing to do with Dorothy but I think needs to be mentioned. We closed at my office with a notary. The closing was scheduled for 10:00, the notary showed up at 10:15 and wreaked of stale cigarette smoke. She said she had been in the parking lot and the door was locked. There are 2 signs on two of the doors that are 24 x 24 in bright blue advising to use the other doors. I had a previously scheduled meeting with my market center president and chief credit officer at 10:30. Needless to say, the closing was rushed.”

Devonport LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Helen
Posted on Aug 6, 2024

“Mrs. Mason should be your go to Realtor. Her knowledge and experience, combined with her patient approach, made this otherwise stressful event a smooth and successful process. Dorothy went above and beyond to help us in this new chapter in our lives. We will always be grateful for service.”

Lafayette CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Madison
Posted on Jul 6, 2024

“Dorothy was always very knowledgeable and willing to help in any way possible. She made our home buying experience a breeze.”

Blue Jay DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shemika
Posted on Jul 5, 2024

“Dorothy was very helpful and kept in touch to make sure we had everything we needed in order to get the house. I appreciate her very much. I would definitely recommend her to anyone who is in the process of looking to rent or buy a house. ”

Tamaron DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

DeLois B
Posted on Feb 17, 2024

“Dorothy Mason was very helpful and persistent in finding a home for us ”

Lambuth LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Zenon
Posted on Sep 29, 2023

“Best Realtor ever ”

Crestway DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sunset Drive

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Hedi
Posted on Apr 19, 2023

“Dorothy is the most patient and knowledgeable realtor I could ever have chosen She started out as a realtor and ended up my friend No improvement needed Thanks for everything ”

Wynfield Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Mark R
Posted on Jul 16, 2022

“Dorothy is a wonderful realtor and really did a great job staying on top of the whole process. She communicates very well and answered every question that I ever had. I highly recommend that if you ever need a realtor please contact her!!”

Overall Rating
4.95/5
Rating based on 46 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience