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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
16 Surveys

Hillridge RD

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kaidance K
Posted on Oct 17, 2025

“Extremely kind and helpful, made the entire experience go smoothly Answered any questions we had which was a lot and always made sure we were aware of what step in the process we were in. 100000 recommend.”

Falling Springs LN

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Juniper LN

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Karli H
Posted on May 13, 2025

“Delores is the most amazing person I have ever been lucky enough to get to work with. Both her and Terry are absolutely wonderful, I forgot they were our realtors at points and completely consider them friends now. So patient, knowledgeable, helpful, and all around wonderful. ”

26th AVE

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Leanna M
Posted on Apr 12, 2025

“They are the nicest people and make the experience of looking for a house so much less stressful. They treat you like family and even check back in after you have found your house If you are in need of a realtor I would 100 recommend this team ”

Blossom Crest WAY

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Debra A
Posted on Apr 11, 2025

“Delores is the ABSOLUTELY the best She NEVER makes you feel like you are a bother...willing to do anything to help her clients..we love everything she has ever done for us and can't wait to use her services when we get ready to buy our house...Delores is an asset to anyone associated with her..SHE IS THE BEST ”

Cedar Cove ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nikki G
Posted on Feb 17, 2025

“Delores is a great realtor. Very easy to work with, great communication all around great experience. ”

Silver Shore LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kathleen S
Posted on Feb 15, 2025

“We absolutely loved working with the Tolley s. They were very helpful ”

Ocean Key DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ariatna g
Posted on Jul 28, 2024

“They are such wonderful people and realtors ”

Pecan GRV

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ashley h
Posted on Jul 24, 2024

“I felt so comfortable during my entire process of house shopping and purchasing. What can be such a scary and unsure experience, was fun and excitingly nerve racking all in one. I wouldn t have chosen anyone else to work with. Though we found our forever home, if I m ever in need or wanting to buy or sell again, I d 100 go with Delores and Terry Tolley ”

Sandpiper DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Michelle
Posted on Jun 29, 2024

“We can t say enough wonderful things about this team They are such amazing people , kind considerate always available to help or advocate for us in any way they could. ”

Fir Tree DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sabrina S
Posted on Jun 21, 2024

“I d give her ten stars if I Could Delores was so patient with us and made sure we found the perfect home for our family. Will definitely use her when we are ready to buy ”

El Camino Village DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Justin L
Posted on May 28, 2024

“Mrs. Tolley went way above and beyond to meet my needs. Friendly, knowledgeable, helpful and selfless would be a good description. I would recommend her to anyone I know.”

Dunrich CT

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Aquintia c
Posted on Apr 16, 2024

“I really appreciate Mr. and Mrs. Tolley for all of their hard work and dedication towards helping me and my family find a new home. We were new to the area so we had no knowledge about what would be considered the better areas to live in or the good school districts. The Tolley s made me and my family feel right at home. Since day one of our first viewing, they created a bond and a relationship with us that was built off trust. I could just feel how much they cared and was dedicated to helping us find our new home They were always available and flexible when it came to accommodating our schedule. Ms. Delores kept telling me we re gonna find you something and they didn t stop until they did Me and my family are forever Thankful for their help.”

Heritage Colony DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
4/5
Communication
4/5
Experience
5/5

Buyer's Comment

Jason w
Posted on Apr 15, 2024

“Very pleasant and hard working. I appreciate the effort she put in to help me. ”

Treetop Heights DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Travis k
Posted on Mar 22, 2024

“Great overall experience. There every step of the way. ”

Overall Rating
4.97/5
Rating based on 16 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience