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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
39 Surveys

Antelope Canyon WAY

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shrena S
Posted on May 11, 2025

“Working with Darena was the best decision we made in our home buying journey. She was not just our realtor she was our guide, advocate, and support system from start to finish. Darena went above and beyond in every possible way, making sure we were informed, comfortable, and confident throughout the process. She is incredibly reliable, extremely attentive, and always responsive no matter the time or complexity of our questions. Darena s attention to detail and proactive approach ensured that we never had to chase answers she always stayed a step ahead. Her professionalism is matched by her genuine care for her clients, and it shows in everything she does. Even after closing, Darena continued to be a resource, providing us with trusted vendor contacts and helpful recommendations for our move and home setup. That level of aftercare is rare and deeply appreciated. We are so grateful to have had Darena by our side. She truly made a stressful process feel seamless and even enjoyable. We wholeheartedly recommend her to anyone looking for a dedicated, knowledgeable, and genuinely caring real estate professional.”

Caroline ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Harpers Glen LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Tanglewilde ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mohammed M
Posted on Jun 28, 2024

“Darena is wonderful and very helpful , the best ”

Betsy Hill DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John F
Posted on Jan 26, 2024

“Darena is a true professional. She was there every step of the way and could not have made the process any smoother. Very patient, understanding and competent. We were lucky to have her working with us and we wouldn t hesitate to recommend her.”

Vassar Street

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Bijal V
Posted on Jun 19, 2023

“Darena has been a pleasure to work with She is knowledgeable attentive and is on your side throughout the entire process I couldn t imagine going through this stressful process without her Thank you for everything you do ”

Falling Moon Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Kirkwood Road

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alex M
Posted on Mar 21, 2023

“Darena (in my opinion) is exceptionally intelligent, and would most likely be successful in just about any forum or task presented to her. Luckily for us home buyers and sellers she has chosen real estate. Prior to her, I had worked with four other realtors. While being nice people, they could not come anywhere near to her competency level. A good analogy in my opinion is that she is like an Italian sports car in the realm of realty, the others I worked with are going to be the run of the mill domestics and imports. She really knew her stuff (all aspects of the entire experience, I was a buyer). There were no surprises. It was so nice not having to worry about hardly anything during the whole process (aside from securing the loan, which is a different item) as she was able to provide an answer or an idea to overcome any perceived challenges. Darena is quite market savvy. I believe she is a native Houstonian, and she impressed me by knowing some neighborhoods right down to the block, including businesses and rental properties. She is up to speed on market trends, identifying up and coming areas vs those transitioning downwards. Darena is very professional, and communicated as such. Again, there were no surprises, and if anything she was waiting on me to produce items I might need for the negotiation and purchase, not the other way around. Thankfully she is pretty patient, with a positive attitude also- I imagine that served her well when dealing with some of my hair-brained ideas. Overall, my experience working with Darena was absolutely top-notch. She is a realtor that will give you 110% (seriously, to use a worn-out trope). I had the notion that she puts herself in her client's shoes- she considers any problems experienced by the clients as her own and that would go for successes as well. To get that experience, a super smart, business savvy realtor with a huge heart to boot- don't find that combination too often. Would most definitely recommend ”

Agent's Comment

Darena Canizalez
Posted on Mar 21, 2023
Thank you so much for your kind words, Alex. Really appreciate you taking the time out to share your experience. I count myself lucky for clients like you. I look forward to working with you again in the future!

Dylans Point Court

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Janette P
Posted on Feb 10, 2023

“Darena was very helpful in finding the perfect location for my family. It was great working with her”

Brian Haven Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Robert s
Posted on Sep 1, 2022

“We could not be happier with our experience with Darena and her team. We were able to snag the house of our dreams in a highly sought after neighborhood in a competitive market thanks to Darena’s skills and expertise. Darena made us feel as if we were her only clients and her top priority. We visited multiple houses and she accompanied us every single time. She was always available to answer our questions even when, unbeknownst to us, she was away on a family vacation. Her thoughtfulness and attentiveness to clients is genuine and goes above and beyond. Darena is fun, authentic and is always ready to roll up her sleeves! The communication with Darena did not stop at closing. She is incredible.”

Beaver Bend Road

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Guadalupe e
Posted on Jul 23, 2022

“Darena made our experience delightful. She is a great person who truly loves her job and gives her all for her clientes satisfacción . When communicating with her she made our needs her first priority. All of the house we viewed with her fit our requriements. Over all our experience with her was more than satisfactory.”

Agent's Comment

Darena Canizalez
Posted on Jul 23, 2022
Guadalupe thank you for taking the time to share your wonderful experience as your feedback is valuable to me. Happy to hear I met your expectations in every way. Look forward to serving you for many years to come. All my best!

Campaign Circle

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Xochitl S
Posted on Jul 12, 2022

“We could not be happier with our experience with Darena and her team. 10/10”

Emory Peak Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jane W
Posted on Feb 10, 2022

“Darena was splendid in all our efforts toward purchasing a new home;; knowledgeable and patient and available. It was an excellent experience and it concluded very well due to Darena’s diligence and care. We highly recommend her for any real estate transaction. Jane and Tom Walther ”

Glenyork Court

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Toni L
Posted on Dec 13, 2021

“Darena carries herself with exceptional professionalism and impressive knowledge of market trends. She has an eye for value and provides excellent counsel in negotiations. 10/10 we recommend her to anyone in the market for a new house!”

Agent's Comment

Darena Canizalez
Posted on Dec 13, 2021
Thanks for the awesome review, Toni! I work hard to meet expectations like yours, and I am so happy to hear I hit the mark for you. Look forward to working with you soon. All my best!

Malone Street

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John H
Posted on Jun 28, 2021

“Darena is outstanding! ”

Overall Rating
5/5
Rating based on 39 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience