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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
96 Surveys

Southern Magnolia WAY

Surveyed on Feb 27, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ash P
Posted on Feb 27, 2026

“Crystal was fantastic to work with. She kept everything organized, communicated clearly, and guided the process with confidence and professionalism. I always felt informed and supported, and she made the entire experience smooth and stress free. Highly recommend.”

Cambridge ST

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Zipora D
Posted on Jan 3, 2026

“It was a pleasure working with Crystal. She was very attentive and responsive to all our questions needs. She made the process of finding a home much easier, and we were able to find a home very quickly. I would definitely recommend working with her, great experience. ”

Carnation CT

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ash P
Posted on Dec 18, 2025

“A fantastic experience working with Crystal Brown She is responsive and truly looks out for her clients' best interests. Crystal is incredibly attentive and was always available to answer questions and provide expert guidance throughout the entire process. I highly recommend her to anyone looking for a reliable realtor ”

Southern Magnolia WAY

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ash P
Posted on Dec 18, 2025

“Thank you for all your hard work and professionalism throughout this process. Your guidance made everything smooth and stress free. I couldn t have asked for better support ”

Braeswood BLVD

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Adia M
Posted on Nov 18, 2025

“Great job as always Crystal We love working with you. ”

Holly Hall ST

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jasmine B
Posted on Aug 29, 2025

“She was more than help she was a friend thanks so much ”

Wild Indigo ST

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Teo D
Posted on Aug 25, 2025

“Miss Crystal Brown was really helpful, as international student it was definitely harder to find an apartment before moving to the US. She made the process really smooth and in a couple of days, she found an apartment that met my needs being close to school etc . She communicated with me throughout the whole process and made sure to relay all the informations constantly. I definitely recommend her for anyone looking for a really professional and efficient real estate agent. Thanks again for your help Miss Crystal Brown”

Cabin Run LN

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sonia R
Posted on Aug 7, 2025

“Selling my family home of 23 years in Sugar Land was a bittersweet experience, but Crystal made the process as smooth and stress-free as possible. Crystal developed a tailored marketing strategy that truly showcased my home unique features. The professional photography and virtual tour generated significant online interest. Crystal's communication throughout the entire process was exceptional she always responded promptly to all questions and kept me well informed at every stage. Crystal professionalism, genuine care, and dedication made the entire experience positive and successful. I highly recommend Crystal Brown to anyone looking to sell a home in Houston.”

Hidden Creek DR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Christopher. V
Posted on Jun 27, 2025

“Crystal was a great help throughout the process. Very patient with me as a new home buyer and helped to connect me to suppliers even after the sale when there was nothing at stake for her. Great buyer representative ”

Holly Hall ST

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Valisha W
Posted on Jun 15, 2025

“Crystal was great She had me moved in my new place in a day. Would use her again and give her information to others.”

Fountain Valley DR

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Pb B
Posted on Jun 8, 2025

“Extremely professional ”

Baja LN

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Adia M
Posted on Jun 7, 2025

“For many years Crystal has been helping us make great real estate deals and this time, she has done it again We love our new home. We thank you Crystal for your hard work in helping us purchase our first new build ”

Fountain Valley DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

S
Posted on Mar 8, 2025

“Very knowledgable of the real estate business. Patient with the process and gives advice when it comes to clear understanding of the final closing. ”

Davenport PKWY

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Campos Dr

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

S
Posted on Feb 5, 2025

“Thank you Crystal, your negotiating was great ”

Overall Rating
5/5
Rating based on 96 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience