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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
98 Surveys

High Oaks CIR

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Angie L
Posted on May 29, 2025

“Craig is great ”

Knob Oaks DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Logan B
Posted on Apr 22, 2025

“He did a great job He was super experienced and it helped make things go smoothly. ”

Cactus Thorn DR

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Karen O
Posted on Apr 22, 2025

“Amazing above and beyond to assist and make this a smooth process ”

Hidden Valley DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ed &
Posted on Apr 2, 2025

“All of the above five stars, easy to work with , very knowledgeable about the market, he listened and as we needed suggestions and advice he was willing to give it, overall it was a great experience preparing the house for sale working with him, and it made our life much easier to sell the house He was a big help to us and I m sure he is a big asset for your company We appreciate your help Craig, best realtor in town ”

Knob Oaks DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Chadbourne DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Angie L
Posted on Mar 19, 2025

“Craig is helpful and goes above and beyond You're in good hands. ”

Chadbourne DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Angie L
Posted on Aug 16, 2024

“Craig's experience in the real estate industry for so many years proves he's an expert in selling and buying homes. I wouldn't trust anyone else to help me with the rigorous process in buying and selling. He's unmatched ”

Old Maple LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Darin &
Posted on Jun 2, 2024

“Very knowledgeable and professional and answered all of our questions and concerns. ”

Thicket LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Angie l
Posted on Apr 2, 2024

“Craig is dependable and extremely knowledgable about the area. We couldn t have done this without him and so grateful for his services. If you re buying in Memorial, call Craig ”

Vobe CT

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Don S
Posted on Sep 29, 2023

“Our buyer had a difficult time getting cleared to close by her lender due to her being self employed. We had some trying times with being asked for time extensions and information coming from the lender was scarce. Craig assured me that his discussions with the lenders broker indicated that the loan would be approved. He constantly communicated with me though the entire process and we eventually closed and everyone walked away happy. We have used Craig once before and he did a great job for us then. If I find myself needing a realtor in the future I will call Craig.”

Burgoyne RD

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dennise G
Posted on Aug 13, 2023

“Mr Craig was very helpful with my search for my apartment. I will highly recommend him to anyone one of my friends who are in search for house or apartments. ”

Burgoyne RD

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Artemio G
Posted on Aug 9, 2023

“Craig was friendly and very knowledgeable. He is a great person and I had a great experience.”

Kickerillo Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jason a
Posted on May 10, 2023

“Craig is honest fair and communicates constantly I would highly recommend him to anyone who is looking to buy or sell a property ”

Carl Street

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Naomi G
Posted on Feb 15, 2022

“Craig Kooken is an excellent realtor. He communicated with us consistently. He was always available to answer any questions. ”

Agent's Comment

Craig Kooken
Posted on Feb 15, 2022
Thank you Naomi for entrusting me with this important decision. It was a pleasure to help assist.

Telge Road

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Veronica P
Posted on Sep 7, 2021

“I am so thankful that Craig was there to guide me through this process! Without him, I would still be searching for my new home. He took the time to give details about my new neighborhood, which helped me decide if the property was right for my family. ”

Agent's Comment

Craig Kooken
Posted on Sep 07, 2021
Thanks, Veronica! Glad you found the right place for your family's needs. It was nice seeing you at church Sunday. Blessings to the family and thank you for allowing me to assist you!
Overall Rating
4.99/5
Rating based on 98 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience