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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
105 Surveys

Blossomwood DR

Surveyed on Feb 28, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John C
Posted on Feb 28, 2026

“Amazing advocate for us, she knows the area so well and had answers for every question we could think up Buying a house long distance is kind of scary, Cindy took all the stress out of the situation and constantly went above and beyond. Turned what could have been an unpleasant situation into one of the most exciting things in our lives First time homebuyers now and we were lucky to have her along for the ride ”

Redfish ST

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mr. W
Posted on Aug 13, 2025

“This is the 6th home I ve purchased and I have never experienced any Broker Agent who has ever worked so hard to make sure the process went as smoothly as this purchase. Dr. Kates was more than willing to show whatever properties I needed to see within my tight schedule, kept me informed of all needs every step of the way, and helped me plan to prevent roadblocks in the process ahead. Her knowledge of all facets of the real estate business is top-notch Dr. Kates is a Platinum Agent for a reason - I highly recommend ”

Bluebonnet DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jose M
Posted on Dec 31, 2024

“ she is a very communicative respectful realtor ..she has done a very excellent job with all my paperwork she is also very friendly ”

Hudler ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Angel V
Posted on Aug 22, 2024

“One of the best realtors out there ”

Nashby ST

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jose A
Posted on Dec 3, 2023

“Very professional, knowledgeable and responsible.Best realtor out there, love working with her. Amazing very patient , effective and organized I would recommend reaching out for any property ”

Bayou DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Mr. &
Posted on Sep 4, 2023

“Cindy not only provided us with her expertise, she was also professional and knowledgeable enough to do a lot of the other real-estate agents work for her so the buyers had a better experience.”

Black Rock Street

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Zach M
Posted on Mar 22, 2023

“Cindy Kates is hands down the best in the business. She is very thorough, communicative, knowledgeable, and understands each part of the business. She listens to her clients needs and provides them with the knowledge to make a good business decision. I could not be happier with the service she provided. I will definitely be using her again in the future ”

Tuna Avenue

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seahorse Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Edward Street

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Angel V
Posted on Mar 27, 2022

“Best realtor out there !!!”

Orion Drive

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Heather M
Posted on Aug 9, 2021

“Cindy Kates is an amazing, knowledge and very experienced realtor. Cindy helped us to find a rental 8 years ago, find our first home 2 years later and sell our first home 6 years later. She always looked out for our best interest and made the process of selling our home easy and painless. I highly recommend Cindy! ”

West Road

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

West Road

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

THe H
Posted on Feb 5, 2021

“We found Ms. Kates very helpful, on top of the process and nice. It's great dealing with a real person, she made us feel like family! ”

24th Avenue

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ms. E
Posted on Dec 19, 2020

“I Appreciated her patience and understanding in dealing with my situation. ”

24th Avenue

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rating based on 105 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience