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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
39 Surveys

Rose Vervain DR

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jenn L
Posted on Oct 13, 2025

“We ve sold six homes over the years, and this was by far the best experience we ve ever had. From start to finish, Cheri went above and beyond in every way imaginable. She sold our home extremely fast and made the entire process feel effortless for us. Her professionalism, communication skills, and deep understanding of how to represent and market a home effectively truly set her apart. She anticipated our needs, offered expert advice, and handled every detail with care and confidence. We always felt informed, supported, and genuinely prioritized. If you re looking for a realtor who delivers exceptional results and an outstanding experience, look no further Cheri is simply the best.”

Bentwood Ranch DR

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Emily W
Posted on Aug 26, 2025

“We first met Cheri when she moved to Spring, TX. Our daughters were in school together, and at the time she was a busy mom of three, working hard to become a realtor. Little did we know then just how much she would impact our lives. Cheri helped us sell the house full of memories where we raised our children and guided us with care into the next chapter a smaller home that was just right for our needs. Along the way, life threw us some curveballs: a major surgery, two graduations, two moves, and even an unexpected job change. Through it all, Cheri was right there both as our realtor and as our friend walking us through each obstacle with patience, confidence, and compassion. When I say she was in the trenches with us, I mean it. She literally got down on her hands and knees to help whenever it was needed. She supported us physically, mentally, and emotionally. Her dedication, professionalism, and kindness go far beyond what anyone could hope for in a realtor. We will forever be thankful for Cheri for her hard work, her big heart, and for walking alongside us through such a meaningful chapter of our lives.”

Buttercup Cove LN

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Emily W
Posted on Aug 26, 2025

“We first met Cheri when she moved to Spring, TX. Our daughters were in school together, and at the time she was a busy mom of three, working hard to become a realtor. Little did we know then just how much she would impact our lives. Cheri helped us sell the house full of memories where we raised our children and guided us with care into the next chapter a smaller home that was just right for our needs. Along the way, life threw us some curveballs: a major surgery, two graduations, two moves, and even an unexpected job change. Through it all, Cheri was right there both as our realtor and as our friend walking us through each obstacle with patience, confidence, and compassion. When I say she was in the trenches with us, I mean it. She literally got down on her hands and knees to help whenever it was needed. She supported us physically, mentally, and emotionally. Her dedication, professionalism, and kindness go far beyond what anyone could hope for in a realtor. We will forever be thankful for Cheri for her hard work, her big heart, and for walking alongside us through such a meaningful chapter of our lives.”

Breezy Retreat Court

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lockeridge View DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Megan B
Posted on Jul 28, 2025

“We had so much trepidation and angst leading up to the sale of our home. While we've built and purchased a home before, we had never sold one and the process felt overwhelming. From the moment I met Cheri, I knew we were in good hands. She was thorough, professional, and incredibly kind. As complete novices, my husband and had a lot of questions along the way. Not once did Cheri make us feel ignored or unimportant, in fact, she made us feel supported every step of the way. Even when she was out of the country, she maintained open communication with us, which meant the world. Cheri is truly an expert in her field. Her knowledge and dedication gave us confidence in a process that could have easily felt chaotic. I will be recommending her to absolutely everyone. She was amazing ”

Agent's Comment

Cheri Copeland
Posted on Jul 28, 2025
Thank you so very much for the kind words Megan! It really was a pleasure working with you both on the sale of your home!

Oreana CT

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kimberly T
Posted on Jun 2, 2025

“Best realtor we have ever had Bought and sold 7 homes - by far, Cheri was the best ”

Agent's Comment

Cheri Copeland
Posted on Jun 02, 2025
Thank you so much for the kind words! It was a pleasure working with you!

Lynbriar LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jenny P
Posted on Apr 3, 2025

“Cheri was a fantastic realtor She took such good care of selling our mom s home. She went above and beyond to meet our needs, especially since I live out of town ”

Agent's Comment

Cheri Copeland
Posted on Apr 03, 2025
Thank you so much for the kind words! It was a pleasure working with you, and I appreciate being able to guide you through this bittersweet time.

Red Pine DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tim J
Posted on Mar 10, 2025

“Cheri did an amazing job from start to finish. She is a good communicator, understands the market, knows the details to negotiate, and has forward thinking to lead a smooth process. She helped us sell and buy. Great process ”

Thorsby DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Angela M
Posted on Jan 15, 2025

“Cheri was thorough in our search for a new home and spent an amazing amount of time ensuring we had a good and fair buy.”

Canyon Run BLVD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tanya P
Posted on Dec 8, 2024

“Cheri was very patient and helpful with all our questions. She got our home sold very quickly We so appreciate her.”

Blinka RD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Angela J
Posted on Jun 7, 2024

“Cheri is always a pleasure to work with - we have done multiple transactions with her and will continue to reach out when a need arises. Keep up the great work Cheri.”

Bristol Bend CIR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Aniket G
Posted on Feb 16, 2024

“She is a terrific human being, knowledgeable and guides you brilliantly through the process. Highly recommended.”

Drexel DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tiena U
Posted on Jan 2, 2024

“Cheri was a wonderful person and loved working with her. I felt very safe and assured in her hands. She came through 200 .”

Mossygate DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Maria H
Posted on Sep 4, 2023

“Was a pleasure working with someone whom loves what they do Cheri went over and beyond on helping us every step of the way ”

Agent's Comment

Cheri Copeland
Posted on Sep 04, 2023
Thank you so much for the kind review!! It was a pleasure working with you!

Briervine Court

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Alexis L
Posted on Jun 25, 2023

“Cheri is absolutely amazing She put me at ease and was so patient with me throughout this process What can be overwhelming Cheri made a breeze for me She will go above and beyond and I am so thankful for her ”

Overall Rating
5/5
Rating based on 39 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience