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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
80 Surveys

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very Knowledgeable.Very Professional.Easy too work with.”

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very great communication and people skills Great performance, very helpful Very knowledgeable and experienced Great experience overall ”

Surveyed 8 months ago
Represented the Buyer
4.83/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4.40/5
Experience
4.90/5

Surveyed 9 months ago
Represented the Seller
4.74/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.05/5
Knowledge
5/5
Communication
5/5
Experience
4.90/5

Surveyed 10 months ago
Represented the Seller
4.88/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.50/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I used Charmayne Lacewell for my first home purchase in Texas, and she was the natural choice the sale of my home and the new purchase. Her knowledge of the VA and its process proved invaluable.”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Charmayne is amazing!! She is knowledgeable, respectful, helpful every step of the way, and overall fantastic to work with. Her communication was timely and very responsive if I ever needed anything (including talking me out of a few anxiety attacks). She truly does have your best interest at heart and cares about getting her clients in the right home. As a first time buyer, I can't imagine working with anyone else. She is an excellent agent and a great person. I'm so glad she was able to be there with us every step.”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Charmayne Lacewell made our home-buying journey one of our best experiences. She brought sanity to a crazy market, salute!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
4.64/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4.40/5
Experience
4.15/5

“I recently had the pleasure of working with Charmayne Lacewell as my real estate agent, and I must say, I was thoroughly impressed with her professionalism, efficiency, and attention to detail. From the outset, Charmayne Lacewell took the time to listen to my specific needs and preferences, ensuring that we were always on the same page throughout the entire home-buying process. She was extremely knowledgeable about the local real estate market and was able to provide valuable insights and advice that ultimately helped me make a well-informed decision. One of the things that impressed me the most about Charmayne was her respect for my time. She never wasted a moment and was always quick to respond to any questions or concerns I had, making sure that we were always moving forward and making progress towards finding my dream home. Thanks to Charmayne's hard work and dedication, we were able to close on my new home in just 30 days! I couldn't have asked for a smoother, more seamless process. I would highly recommend Charmayne to anyone looking for a knowledgeable, reliable, and trustworthy real estate agent. I recommended her to my brother and they are currently working together now. I am sure that Charmayne will find his dream home really soon too!”

Surveyed 1 year ago
Represented the Buyer
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Charmayne was an excellent realtor. Being a very young first time buyer, I was not very knowledgeable on what comes with buying a home. I wasn't really sure how to start, where to look, or even what to do. When she contacted me she quickly began to look into my interests and my dislikes. She worked with me even when I was working out of the state and constantly kept in touch. While I was gone she made sure to have the homes listed in her portal and went through step by step on how to navigate it. She would stay but later than she should to make sure that eveything was in order. She was very patient with me, since more than once I was at the deadline with missing documents. Overall there is so much more I could say, but it won't be enough. Charmayne is a great realtor and I will definitely be recommending her and using her for my next home purchase.”

Surveyed 1 year ago
Represented the Seller
4.85/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4.40/5
Experience
5/5

“We wanted to work with a professional that provides real estate services because they love doing it as a career choice, savvy in the technical business details of getting a house listed successfully, and a track record that showed recent and historical success.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent Service through the entire selling process.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was very helpful, patient and understanding. Whenever we had a question she responded within a reasonable amount of time. I will definitely use her again in the future!”

Surveyed 1 year ago
Represented the Buyer
4.93/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.70/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.89/5
Rate based on 80 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.78 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.86 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience