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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
53 Surveys

Tilbury DR

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Becky C
Posted on Oct 10, 2025

“Casey is so knowledgable on Rea Estate Matters.She had to deal with a difficult team from Compass she was professional truthful She stood her ground the other team finally Respected her I am so glad she is my Realtor ”

Terwilliger WAY

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nadya D
Posted on Aug 12, 2025

“Casey has always gone above and beyond for us. She has a keen sense of the market and has always put our needs at the forefront. We trust her implicitly and she has always made the experience of buying selling a home so pleasant and hassle-free ”

Ebony LN

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Wax Myrtle LN

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kelly W
Posted on May 5, 2025

“Best realtor in the area, hands down. If you want your process handled smoothly and professionally, Casey Charles is the realtor for you. ”

Tamerlaine DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bayou Ridge DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kristy N
Posted on Dec 30, 2024

“Casey has helped me over the past several years to buy two houses, sell one and also get into 2 rentals in between. She has always been responsive, professional, understanding, consultative and kind. She makes a very stressful process feel a lot less stressful. Her confidence and experience really shine ”

Vanderpool LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

David W
Posted on Sep 26, 2024

“Casey and Del Monte are extraordinary. I am a client for life. ”

Oak Valley DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Stephen S
Posted on Sep 18, 2024

“Best transaction I ve had in years Professional, organized, excellent negotiator, and willing the go the extra mile Would definitely hire again ”

Richelieu LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Todd C
Posted on Aug 29, 2024

“Casey was great to work with in both buying a new house and selling our previous house. We will definitely use her again in the future and would recommend her to anyone looking for a realtor in Houston. ”

Walnut Bend LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Melwood ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Colonial Bend LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kaitlyn D
Posted on Aug 5, 2023

“Casey is excellent to work with and we will be using her for all of our future real estate needs. Highly recommend ”

Tealwood Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Brittany S
Posted on Jul 14, 2023

“Casey was incredible in every aspect: communicative, knowledgeable and extremely effective. Truly an expert ”

Queensbury Lane

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jason C
Posted on May 1, 2023

“Casey was great made the selling process easy ”

Agent's Comment

Casey Charles
Posted on May 01, 2023
It was so great working with you guys!

Locke Lane

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rating based on 53 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience