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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
125 Surveys

Millwork ST

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Manuel M
Posted on Sep 27, 2025

“Outstanding service, attention to detail and a personalized experience. ”

Holcombe BLVD

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sakina A
Posted on Aug 14, 2025

“Mr. Pfeffer is a conscientious, ethical, caring, rare individual who gives attention to detail in taking care of his clients. He has been timely in communication and guidance to us. ”

Nelson Falls LN

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Manuel M
Posted on May 24, 2025

“Ben was extremely helpful throughout the whole process he participated on every step of the way with great knowledge and supportive of my input. Ben put in all the effort to make sure the property was ready for a sell.”

Holcombe BLVD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sakina a
Posted on Aug 30, 2024

“Ben is one of the most professional, competent, compassionate, knowledgeable persons we've encountered His work ethic is admirable and his guidance is invaluable. We were very fortunate to have come across him to help us with 2 major transactions. ”

Opal Field LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Whetstone Ridge WAY

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ralph ST

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Emily G
Posted on Oct 1, 2023

“We were out of state for almost the entire process, and couldn t have been more pleased with how communicative and diligent Ben was in facilitating our sale. Things went more smoothly than expected, and we are so glad to have had Ben working with us. ”

Old Spanish Trl

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Holcombe Boulevard

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Erash B
Posted on Jul 16, 2023

“We couldn t have asked for a more knowledgeable, more communicative more understanding advocate of our sale effort.”

Cambridge Street

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ruth P
Posted on Jun 27, 2023

“Ben will explain everything until he is sure you get the concept. He is patient, calm and knowledgeable. His many years of experience shine through ”

Agent's Comment

Ben Pfeffer
Posted on Jun 27, 2023
Thank you for your kind words. It has been most enjoyable working with you over many years.

Old Spanish Trail

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rupert a
Posted on Jun 4, 2023

“We could not possibly have had a more experienced and supportive and communicative realtor Ben was just fantastic knew the market had helpful connections gave us great advice and was always available and very proactive We were very fortunate to have Ben as our realtor ”

Braeswood Park Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
4/5

Seller's Comment

Xudong Q
Posted on Oct 3, 2022

“More priority on my behalf, more skillful negotiation on every aspect of the process ”

Greenway Plaza Plaza

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Michael S
Posted on May 8, 2022

“Ben was always available and ready to help and answer questions to make sure we were comfortable with the process; even when he was on vacation! ”

Jason Street

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Holly Hall Street

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nick P
Posted on Apr 18, 2022

“From our first meeting, Ben was knowledgeable and provided us with multiple properties that would work for my wife and I. He continued to be very responsive throughout the buying process and was there to assist us until we finally received the keys. I would recommend Ben to anyone looking for a property in the Houston area. His expertise and knowledge led us to finding a great home in a timely manner!”

Overall Rating
4.93/5
Rating based on 125 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience