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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
248 Surveys

Cypress Villas DR

Surveyed on Apr 6, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Randall ST

Surveyed on Apr 6, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jenny P
Posted on Apr 6, 2026

“Ashley is amazing. She does everything she can to get you the home of your dreams”

Reims RD

Surveyed on Apr 6, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Carlos G
Posted on Apr 6, 2026

“Ashley was very helpful, knowledgeable and generous with her time. We truly enjoyed having her advise and guidance through the whole process... thank you Ashley.”

Stoney Fork DR

Surveyed on Mar 18, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Trey S
Posted on Mar 18, 2026

“Ashley is a badass realtor, and anyone who has her represent them is lucky to have her. ”

Dunsmore Landing DR

Surveyed on Mar 16, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Alka S
Posted on Mar 16, 2026

“She is very professional and extremely friendly person..she responds very quickly. We are very happy with her and highly recommend her .”

Gillette ST

Surveyed on Mar 2, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jon M
Posted on Mar 2, 2026

“Ashley exceeded all my expectations I was selling a home after I had moved to another state and she spent so much extra time helping with light renovations, staging, open houses, and even helping protect the home from freeze risk. Made the process so much easier and less stressful. Highly recommend her ”

Autumn Harvest DR

Surveyed on Feb 28, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Pauline P
Posted on Feb 28, 2026

“Almost wish I had another property to sell with Ashley and her team in Houston They are top notch ”

Patterson ST

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Yagiz O
Posted on Dec 18, 2025

“She and her team couldn t be any more helpful. Everything was super easy and smooth with her. ”

Golden Bird Landing CT

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Donny M
Posted on Oct 22, 2025

“Ashley provided outstanding assistance to us throughout the entire process She communicated proactively to us, clearly understood and explained details about the process and those unique to Texas, and had a good sense for what type of home we wanted. We are extremely grateful to have worked with her and would recommend her to anyone ”

Tuam ST

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Katrin P
Posted on Oct 4, 2025

“Ashley was amazing to work with She jumped right in on a tight timeline and successfully helped us both buy and sell a home. We had a great experience and would definitely recommend her.”

Amoroso ST

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Roy CIR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jose c
Posted on Sep 29, 2025

“Great overall experience, always”

Ruth ST

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Denis P
Posted on Aug 29, 2025

“Ashley was great. She had creative solutions to any issue that occurred during the purchase process. Highly recommend ”

Old Spanish TRL

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jeff R
Posted on Aug 20, 2025

“Our transaction with Ashley Burton-Smith went perfectly. She was on top of everything involving the sale of my condominium. She was always very pleasant, and responsive to my questions. Ashley was instrumental in marketing my home to buyers by publishing an attractive description along with great pictures in many media sources. Ashley, guided us stress free from start to finish with her hard work and professionalism as an outstanding real estate agent. I would recommend her to anyone looking to sell or purchase a home.”

Diamondback DR

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Marla S
Posted on Aug 18, 2025

“Professional Broker Realty company. I am so glad we picked this company. Caring, patient, perfectly on point, and walked us through our anxieties over house looking into Retirement. Moved from Michigan to Texas, as our oldest lives there. Since my husband was there looking, as I sold our house in Michigan. I wasn t able to see the house in person. Yet Ashley put the whole house tour on video, so I could see it. Fell in love with that house. It was brand new. Yet because we wanted to see others that were not new build. We were taken to other homes. Not one home took our hearts, like the one Ashley showed us. Perfectly perfect. She always answered questions. Always The team work fast, and kept us all in the loop, of what came next. We have not looked at buying house for 32 years, so it was stressful. Yet Ashley, kept us informed about every new aspect of home sales. She did not show one bit of stress. Totally professional. House hunting? Use Ashley, and her team. The best. ”

Overall Rating
4.97/5
Rating based on 248 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience