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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
20 Surveys

Burress ST

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Melinda P
Posted on Nov 15, 2025

“It was a joy having Ana as my realtor. She had the best of knowledge on the market and did an excellent job at communicating. She made sure to explain the whole process step by step. I loved her kindness and of course her patience considering I am a first time buyer and had zero clue of what I was doing. She was excellent. ”

Prudence DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jonathan M
Posted on Feb 29, 2024

“We loved that Ana was with us every step of the way, and if we had any questions or concerns she always replied immediately.”

Pebble Lake DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Amber W
Posted on Jan 19, 2024

“She was amazing. Always and immediately available to help- even on short notice. Professional, attentive, and very WARM to my family 10 10 HIGHLY RECOMMEND would 100 go with her again and again ”

Hunter Ranch Way

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jonathan H
Posted on Apr 30, 2023

“Ana went above and beyond in every step of the process ensuring we were comfortable and met every single one of our needs She is extremely reliable to always be available to answer questions and meet us anywhere while always being on time She made the process easy and understandable and always did research to make sure we got the best deal possible with our dream home Her experience and knowledge gave us the piece of mind of knowing we could trust her judgement As first time home buyers we will highly recommend her to friends and family knowing that she will treat them as family ”

Cottontail Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

KILEY DR Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Foundary Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Prairie Larkspur Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kelvin G
Posted on Oct 13, 2021

“Ana Hernandez is great to be honest she makes you feel comfortable and secure with this type of transactions. Is a decision that requires one time purchase and that would last for years. One thing that I loved from her it was no matter how big or small the Info was she would always treat it Important and be very communicative. She would also be so attentive in during the time we had. And let's not forget the kindness she has.”

Forest Vine Court

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Ana Hernandez
Posted on Feb 27, 2021
Mr. and Mrs. McGee, I am highly grateful that you have taken the time to express your opinion about the services that I provide you during the purchasing process of your home, your opinion is priceless to me. My mainly goal was to give you the best advice and high quality service, as you deserve. Thank you so much for allowing me to be part of this exhilarating experience. Wishing you the best. Ana Hernandez.

Black Canyon Drive

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Manuel S
Posted on Feb 1, 2021

“Ana provided a very professional service: friendly,kindly and supportative. She clarified us all the questions and doubts during the processs.Thanks so much.”

Agent's Comment

Ana Hernandez
Posted on Feb 01, 2021
Mr. and Mrs. Soto, thank you so much for your kinds word. I really appreciate you taking the time out to share your experience with me and I thank you deeply for allowing me to be part of this special time of selling your home. It was a pleasure to assist you and I look forward to working with you in the future. The best for you and your family.

Hawks Road

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Joan M
Posted on Nov 21, 2020

“Ana went above and beyond for me and my family!!!!! She was very patient with us and took the time the explain every single question that we had, profesional and very informative throughout the entire process. She help us made this dream come true. ”

Sycamore Crest Lane

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Blaisefield Court

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Christopher G
Posted on Sep 3, 2020

“Ana was very knowledgeable and professional, the information she provided was really good and in great detail. She made this process fairly easy and was always there to answer or questions or concerns. I will definitely recommend her.”

Agent's Comment

Ana Hernandez
Posted on Sep 03, 2020
I really appreciate you taking the time to express your opinion about the services I provided you during the purchasing process of your home, your opinion is priceless to me. My main goal was to give you the best advice and high quality service, as you deserve. Thank you so much for allowing me to be part of this exhilarating experience. I hope that you and your family will enjoy your beautiful new home, and will create many future memories. Wishing you the best always, Ana Hernandez.

Austinville Drive

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Karina C
Posted on Sep 2, 2020

“My husband and I are very satisfied with the support and professionalism of Mrs. Ana, she was always attentive to her service and maintained a lot of communication with us.”

Avery Point Drive

Surveyed 6 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Ana Hernandez
Posted on Oct 10, 2019
Mr. and Mrs. McGee, It was an honor for me to partner with you in selling your beautiful home.It meant a lot to me! I really appreciate the opportunity and the trust you placed in me. Please, do not hesitate to contact me if you have any questions. It would delight me to work with you, your friends or your family in the future. Again, thank you very much for your confidence.
Overall Rating
5/5
Rating based on 20 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience