Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Lakeway Drive
Represented the Buyer
- Survey On 08/18/2018
As I have told everyone post-home purchase - My wife and I were blown away with Susan's ability to negotiate, instinct on offers, and 24 hr response time... among any other attribute you would want in someone representing you in a home sale. To top it off, she was also extremely friendly, flexible, and professional. My only disappointment is that I cannot rate her higher than 5 stars.
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Street Name: Mabry Mill Road
Represented the Seller
- Survey On 08/20/2018
In a competitive rental market, Susan was able to find me a well-qualified tenant within 14 days, and for top dollar in the subdivision. One day after closing, she had the home staged, yard cut and bushes trimmed, property professionally photographed, and the home on the market for lease. The home showed beautifully. She knew I was extremely busy at work and helped me set up everything quickly and efficient. Susan is extremely reliable and competent and I highly recommend her!
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Street Name: Old Spanish Trail
Represented the Buyer
- Survey On 08/08/2018
Susan was so quick in responding to our emergency need for an apartment on a weekend. The unit is also clean, quiet, and well taken care of.
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Agent Comment:
So glad Pius had a furnished unit available at the right moment for you! I hope you can get your house all taken care of as soon as possible. Please let me know if you need any other assistance! Susan
Street Name: Mabry Mill Road
Represented the Buyer
- Survey On 08/03/2018
Susan has helped me purchase many properties and each time, she has worked diligently and non-stop. Even when on vacation or very late at night, I feel that Susan is always paying careful to every little detail of my transaction. I trust her whole heartedly with all of my real estate needs.
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Agent Comment:
Thank you so much. It is always a joy to work with you, especially now that you have built quite a portfolio. We will do our best to continue to manage your assets as you grow your real estate empire in Houston!
Street Name: Country Lane
Represented the Buyer
- Survey On 08/03/2018
Street Name: Country Lane
Represented the Seller
- Survey On 08/03/2018
I had an excellent experience as a seller. Susan and her team helped me with market data and targeted items to prepare the house for sale. Regular communication and a strong understanding of market dynamics were much appreciated. Susan's expertise and active engagement made for a well-run process and a timely closing.
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Agent Comment:
Thank you for your kind words, Leo! Knowing you for so many years and being able now to work with you has been such a great experience. Thank you for always trusting me. I just realized that you bought this house, let us lease it, let us manage it, let us sell it, and you never once even saw the house! Now that's trust!! You always have a friend in Houston. Sue
Street Name: Indian Autumn Trc
Represented the Seller
- Survey On 07/09/2018
Susan and her team worked hard in a very competitive market to find me a very qualified tenant. She helped coordinate a maid to clean the house before hand, a repair person to replace a part on the oven, and a locksmith to rekey the home right before the tenant moved in. The house was turned and leased very quickly. I highly recommend Annoura Realty Group!
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Street Name: Hermann Drive
Represented the Seller
- Survey On 07/18/2018
It was great to work with Susan. She is experienced, quick to response, explained everything clearly and patiently. With her great help, I was able to sell my property much more quickly and at higher value than I expected. Thank you very much Susan!
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Agent Comment:
Thank you so much for your kind words. I was honored to be asked by you to help you sell your special residence. I wish you all the best as you embark on the next chapter of your life. If you ever need anything at all, here or in Fukuoka, please don't hesitate to call, email, or text. My family will always be here for you. Love, Susan
Street Name: Pine Brook Way
Represented the Seller
- Survey On 07/06/2018
Susan is an amazing realtor. She and her assistant lightly staged our vacant home modestly and tastefully, hired professional photography, and found a strong buyer within 9 days. She handled the transaction from beginning to end, working well with the other realtor, whose client lived abroad. Susan has great communication skills and told us what was going on every step of the way. We are very pleased with the results and would highly recommend her to anyone wanting to sell their home in Clear Lake.
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Agent Comment:
Thank you so much for your kind comments. It was my honor to work for you and I am so pleased at how everything went. Thank you for trusting me throughout the process. Congratulations on selling your house so quickly and for such a high price!
Represented the Buyer
- Survey On 08/03/2018
Always a pleasure working with you. Thank you for everything you do and for handling everything for us.
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Agent Comment:
You are very welcome. Now I need to help you find a tenant... Gambarimasu!
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