Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating

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4.99




4.99 / 5.00
Based on 340 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  4.99/5.0

Communication

  4.99/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Cavendish Drive

Represented the Seller

- Survey On 05/31/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
This is my third investment property this year to buy with Susan. She estimated correctly how much we could lease this house for, prepared it for the market so well, and got 3 excellent applications in one day. Now all of my properties are leased and making money. Thank you, Team Annoura!
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Agent Comment:
You are so welcome! So happy everything has gone so smoothly. Thank you for your trust!
Street Name: Penrice Drive

Represented the Buyer

- Survey On 06/10/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Hats off to Susan Annoura and Mik Ebisu at Annoura Realty Group. It is beyond description how amazing they are. Was my second purchase via Susan this year and she found a gem that exactly fit our needs. Property in an immaculate condition located in the top school district. Treated everyone fair and she was trusted by various parties involved. Informed me and explained the process thoroughly, never left any questions unanswered, and always responded promptly. Had a challenge with inexperienced appraiser but she challenged it with facts and got it revised to a reasonable appraisal value. Soon after the close, Susan and Mik went to the property and turned it into move in ready condition in a few days, staged and took photos, listed in a week, and signed lease with a high quality tenant in a few days. Just magical how the team get things done (and they do that with fairness and integrity). A classic act all around! Go with Susan and her team. You won’t regret!!
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Agent Comment:
Wow! Thank you so much for the vote of confidence. It is such a pleasure working with you and I love how this one all worked out over and over again. I think this one will be a really good addition to your portfolio! Congratulations!! Love, Susan and Mik
Street Name: Cavendish Drive

Represented the Buyer

- Survey On 06/03/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Being in California, real estate and returns on investment are very attractive in Houston. I am fortunate to have met Susan through some other investor friends who also bought through her. She found this nice rental property with a swimming pool, zoned to good schools, and near a walking trail. Among multiple offers, she helped me purchase it and then successfully leased it within 7 days. I strongly recommend Annoura Realty Group. Thanks, Susan!
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Street Name: Laughing Gull Lane

Represented the Seller

- Survey On 05/21/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her team coordinated with my tenant for showings during the last 30 days and found me a new tenant right away. As soon as the first tenant was out, her team actually went in and helped caulk, paint, clean, do landscaping and repairs, and turned the house around in 36 hours! Thanks to her, I had almost no gap in rental income, which is the goal of any investor! You and your team deserve more than 5 stars! Thanks, Susan!?
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Street Name: Daylilly Creek Drive

Represented the Seller

- Survey On 05/29/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had over 85 people attend the 2-day open house and received offers as soon as the yard sign went up. Susan and her team kept us informed, walked us through our options, and also managed all of the offers so that everyone knew when the cutoff would be for accepting offers. We were able to sell the house for $25k over asking even though the house was only listed for less than a week. The Annoura team's ability to work with us in Japanese was absolutely essential in making the process as seamless as possible.
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Street Name: Cypress Pond Court

Represented the Seller

- Survey On 05/11/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Thank you Susan for finding a great tenant for my first investment property. Being in California, I trust all things to Annoura Realty.
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Agent Comment:
Thanks, Sam! Two down, one more to go!!
Street Name: Seamaster Drive

Represented the Seller

- Survey On 05/06/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her team not only helped with the landscaping before putting the house on the market, they also did a great job marketing the property. It only took them 1 day to get multiple applications and an accepted tenant. And! They got a rental price higher than estimated when I bought this house as a rental property a few weeks ago. Thank you, Susan!
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Street Name: Meadowside Drive

Represented the Seller

- Survey On 05/12/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
When the tenants left, my house was in the worst condition I've ever seen, and I was at a loss for what to do. But Susan and her team came up with some reasonable solutions for me, and we agreed to make some major repairs to the house, which they did very effectively and quickly, for which I am very grateful. Thanks to her team, we got a new tenant very quickly and I am really happy now.
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Street Name: Oakland Knoll Circle

Represented the Buyer

- Survey On 05/12/2021
Overall Rating: 4.80/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 5/5.0
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Street Name: Creekside Lane

Represented the Seller

- Survey On 05/10/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Wow! Team Annoura helped me first purchase this excellent home as an investment. After we closed, they made the house ready to lease in one day, staged it and put it on the market, then secured a very qualified tenant within 24 hours amongst several applications! They are now managing it for me. I will be buying my third home with them soon!
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