Parklane Cypress are really nice apartments however, the assistant managers in the front office are not good, well at least they started out alright but then, because of my job loss shortly after moving in, they completely became very nasty with their attitudes, and how they were handling me and my situation, ( I’m grateful I have documented this entire communication process & have proof with them, one of the assistant managers even called my phone one day lying as if someone had reported to ...
Parklane Cypress are really nice apartments however, the assistant managers in the front office are not good, well at least they started out alright but then, because of my job loss shortly after moving in, they completely became very nasty with their attitudes, and how they were handling me and my situation, ( I’m grateful I have documented this entire communication process & have proof with them, one of the assistant managers even called my phone one day lying as if someone had reported to them they were hearing noises coming from my apartment, mind you, it’s just me living there, to mention I was actually at work when they called 🥴) I could tell in his voice he realized he got caught in his game when I replied to him I wasn’t there and at work. There are several good reviews about them ( which I’m not taking away from other’s experience, mine however started out good but they filed an eviction order against me for one month’s behind due to my job loss) after documented texts and attempted to resolve my issue, I went and made my rent payment this morning through the court, called the office to ask for access back to the community, which they removed my access, and the lady told me she couldn’t give me access and that the rent that I paid with the courts was not acceptable pretty much, I will definitely be escalating this to upper management, though I wanted to allow my emotions to handle her, I maintained my composure and will be handling this situation professionally and with upper management. Hopefully others will have a better and consistent experience with them.