Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
132 Surveys

Surveyed on Mar 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was fabulous! She answered all of my questions & was super helpful throughout the whole process!!”

Surveyed on Feb 05, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly has been one of the most knowledgeable and considerate realtor I've ever worked with. She made me feel comfortable and supported every step of the way. She truly cares about making her buyers feel supported.”

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly is the best! She assisted us through each step of the home buying process. Anytime we had questions, she would provide excellent advice which made us confident in our decisions. Would highly recommend using Kelly!”

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly made this process incredibly easy. She is very knowledgeable and an absolute pleasure to work with. Our home sold within a week of listing it and I feel it was mainly to do with Kelly's hard work. She offered excellent advice and answered my many questions.”

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly is a top notch realtor and it's always a pleasure working with her! Her communication skills are the best and you are never questioning the process with her. We've been blessed to work with her to both purchase and sell a home and both times were seamless because of her hard work. She is wonderful and we are so thankful for her knowledge and professionalism!”

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 9 months ago
Represented the Seller
4.59/5
Start FullStart FullStart FullStart FullStar Half
Competency
3.35/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly went above and beyond in the sale of our home in Tyler. She was open in communication with us and did everything in her power to make sure our sale went smoothly so we could focus on other things. Our house sold so quickly and above asking thanks to Kelly and all of the work she put in on her end. I am so happy we worked with Kelly and I wholeheartedly recommend her to anyone buying or selling in East Texas.”

Surveyed 10 months ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was tireless in locating properties for us. She was accessible for questions and went above and beyond so we could see homes when we were not available to actually be in Tyler. She made the out of town buying experience easy for us.”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly Raulston was very helpful throughout the home buying process. Kelly went above and beyond to answer questions that were unclear. With her help, the home buying process went smoothly. I am grateful to have met a realtor like her.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have worked with Kelly before when I bought my house, she did an excellent job helping me sell my house, and I would use her again in the future!! She's great!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.98/5
Rate based on 132 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience