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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
60 Surveys

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great job! Glad to have it all done. She made it easy for us.”

Surveyed 1 year ago
Represented the Buyer
1.90/5
Start FullStar Half-QuarterStar EmptyStar EmptyStar Empty
Competency
0.70/5
Knowledge
2.50/5
Communication
1.90/5
Experience
2.50/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jan McGovern knows real estate. We have used Jan for multiple transactions and she never disappoints. Whether the property is in Galveston, Texas City or Houston, she knows what it takes to get the property seen and sold. She is timely and accurate, knowing the market well. Some realtors may be hard to reach, but not Jan. I had the feeling that I had her undivided attention and my transaction was the most important one she was dealing with, even though it was a relatively small sale of a condo. I could not ask for a better realtor. I have and will continue to recommend Jan McGovern for real estate deals. She is knowledgeable and personable and gets the job done!”

Surveyed 1 year ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ I have previously used Jan McGovern she has worked very very hard for me and this transaction happened late after 9:00 at night we called her I was ready to go to Colorado and she got me in the next morning and we had paper signed so I could leave in the afternoon the next day and she secured the property for me and she has always worked very very hard more than any other realtor and other states that I have worked with I totally recommend her highly and she just really really works hard for you thank you”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jan handled every detail of our sale with professionalism and ease. One of the most knowledgeable agents we've ever worked with.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My husband and I have known Jan McGovern for many years and have used her as our agent on multiple transactions, both as buyers and sellers of residential and rental property. Jan is very professional and an extremely hard working, knowledgeable real estate agent. She is warm and friendly and puts you at ease right away. She pays close attention to your needs and her communication skills are top notch. Jan will answer any questions you may have and is willing to go the extra mile for her clients. She keeps you informed of any and all information through out the transaction so that you are comfortable and know that you are in good hands from start to finish. Whether you are a first time buyer or have been involved with real estate transactions before, I highly recommend Jan McGovern for all you real estate needs, including commercial real estate as well. Jan is the best!!! Jan is a five star agent!!! Jan McGovern is the hardest working, caring, professional real estate agent we have ever worked with and we use Jan exclusively for all our real estate transactions.”

Surveyed 2 years ago
Represented the Buyer
3.75/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
3.75/5
Knowledge
3.75/5
Communication
3.75/5
Experience
3.75/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jan McGovern assisted us in finding the best home for our family. Jan went beyond the call of duty to make sure we were satisfied and knowledgeable of everything we needed. I would recommend Jan McGovern to all family and friend who maybe looking to purchase a home in the future. ”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jan provided us with great service, and was dedicated in finding us the right property in the right location. She knew exactly what to look for during inspection and explained all aspects of the purchase. Day or night, Jan was quick to answer all of our questions. She is very knowledgeable in the real estate industry and can help guide you during the search, offer, inspection and closing. Jan is a great agent! Be sure to call her for any of your housing needs!!”

Surveyed 2 years ago
Represented the Buyer
4.68/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
4.40/5
Experience
4.65/5

“Jan was wonderful from the very beginning. She immediately sent us links to houses matching what we were looking for and kept us up to date on the ever changing market. She was very professional and made sure we knew exactly what we were looking at. She kept going and kept our spirits up even when we hit the rough spots. I would recommend her to anyone looking to buy or sell.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JAN IS AWESOME. KNOWS THE IN AND OUTS OF REAL ESTATE!”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
4.83/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.30/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jan Mcgovern was nothing less then (Outstanding). Was very under standing of what I was looking for and patient through the whole process. Very timely response with new homes that just became available on the market, (walk through next day). Closing procedures were smooth with Jan there she was able to answer any questions I had. We were able to find the house I was looking for and in the area I wanted. I would work with Jan and team again and I will be sending anyone looking for a new home her way. Nothing but OUTSTANDING service!!!”

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jan McGovern had patience for all my questions and concerns. We had a medical emergency just days from closing, and Jan’s compassion allowed us more time to heal and not rush the process; she worked with all involved to reschedule a closing date. We greatly appreciate her professionalism and character. ”

Overall Rating
4.81/5
Rate based on 60 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.67 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.85 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.83 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience