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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
177 Surveys

Oasis DR

Surveyed on Apr 14, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I was referred to Jennifer Erwing through a friend several years ago. Jennifer has the highest level of integrity. Through the years, she talked me out of selling my house twice because it was not in my best interest at the time. As a real estate marketing professional, she and her team worked diligently to get my house ready for the market by staging, preparing and reviewing all documents, and educating me about the local housing market and pricing. We got one of the highest dollar per square foot prices in the area for my house in a very short time. Her team communicated with me about every detail of the sales process in a timely manner so I always knew what was happening. She even got the title company to come to the house for my portion of the closing. This is what I call First Class service! I highly recommend Jennifer Erwing and her team.”

Tulane ST

Surveyed on Feb 27, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“An excellent communicator and advocate, Jennifer was an exceptional realtor who had our best interests in mind throughout the process. Highly recommend.”

Sageglow DR

Surveyed on Feb 22, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tod and Jennifer helped us find the perfect home near our family. They were extremely dedicated advocates for us with the highest level of integrity. My wife and I are newly weds and we were transparent with our short term and long term goals for our future. Tod and Jennifer found a house that met all of our needs for us and our future children. Our major priority was to find a community that we could raise our children and be involved in and Tod and Jennifer truly found the perfect house and neighborhood. From the initial viewings to the final walk through they were just on top of everything. During the final walk through of the house right before closing, they walked the house and noticed that the temperature of the house was warmer than usual. Rather than going ahead towards closing, they kicked into high gear and called the HVAC inspector who immediately came to check on the air-conditioner. The tech, at no additional fee to us, verified that the a c needed a new part that was quite expensive. With Tod and Jennifer s help we were able to get the seller to replace it for us because they caught this issue before closing. I really cannot express the amount of love and gratitude that we have for the both of them. They made buying our first family home so effortless. It was such a magical moment for us to close and we will always remember it, thanks to them for advocating for us and prioritizing our family needs ”

Thornbluff Briar TRL

Surveyed on Feb 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Exceptional work Jennifer and Tod went above and beyond to attend to our needs and wants. They have great attention to details and ask good questions to builders, landlords, and lenders to ensure that we get the best house within our budget. And after closing, Jennifer and her team regularly check in with us to make sure everything is in proper order.”

Olympia Fields Lane

Surveyed on Feb 17, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Atwood Ridge Lane

Surveyed on Feb 16, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We sold our house in Utah and connected with Jennifer and her team through our realtor from Utah. Jennifer Erwing and her team were in constant contact regarding homes on the market and finding us exactly what we were looking for, which was not an easy task. We wanted a 4 bedroom home on a lake with a swimming pool that fit within our budget. It took us less than a week of looking to find it and get it under contract. Keep in mind this was during 2021 when housing was in favor of sellers due to low supply and high demand. The process was smooth and easy. Couldnt have asked for a better outcome.”

Shallow Hollow DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer was wonderful. We sold our house as part of a corporate relocation moving overseas. This made everything a little bit more complicated. However, she was flexible, patient and went the extra mile to make sure everything went smoothly. We had an offer on the table within 36 hours of the open house, above asking. I could not recommend Jennifer more ”

Skyview Cove CT

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great experience. Jennifer and her team are very engaged throughout the entire process and provide great direction. Our property was under contract in less than a week A service.”

Jennifer Erwing
Aaron and Marah, Thank you for working with us to get your property ready for the market. It's the preparation done up front and great team work that resulted in a smooth sale. Thank you for trusting us and taking our advice seriously. We make an awesome team! We are the Banks Team!

Ariel ST

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer was very personable from the beginning. She has a fantastic team of vendors that took great care of us from staging to handyman, all that you might need to make a successful sale. She worked relentlessly to advocate for us in several challenging situations in selling our house. She was on point with her guidance and tirelessly to get our house sold in the nick of time. Her professional advise and counsel helped us to stay focused on our goals. She was incredibly thoughtful, generous with her time and efforts, attentive, patient, accessible, and put our family s needs first. We highly recommend her to all who are looking for a fierce negotiator and advocate who will treat you like family, and would have no hesitation referring her to my own family and friends. ”

Jennifer Erwing
Eric, Thank you so much for your friendship and well wishes. I am grateful to you and Eunji for all the trust that you had in me. I look forward to the time when you all "come back home" to be near family. You all are family to me now and I cannot wait to see you all! Hugs to you and the family!

Rosedale ST

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is the second time that we have worked with Jennifer Erwing. She is thorough, detailed oriented and treasures long term relationships. We purchased our house from her years ago and she stayed in contact with us throughout the years. She had a great network of professionals that we could trust to help us. She also advocated for us when there were hiccups. She helped us through a difficult situation that was unexpected during the sale of our house. Jennifer even enlisted her husband to help us since we were out of state. They became our legs, hands, eyes and ears. She or a member of her team would proactively go by our house and check in on it for us. She got our sold for a great price and with unbeatable service. We would definitely recommend her to anyone who is looking to sell a house from out of state. ”

Corondo CT

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very knowledgeable and helpful, highly recommended.”

SARATOGA DRIVE

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer and Tod are fantastic, professional and honest.”

Harvest Lane

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Glenbrae Street

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She had a plan and executed it perfectly getting multiple offers and we closed well over our asking price She made suggestions on how to improve our house prior to placing it on the market and we followed the majority of her suggestions It paid off ”

Davenport Drive

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have purchased and sold multiple properties, but this is the first time we purchased a property. We made our decisions, made our offer, performed inspections, & negotiated repairs 100% from out of state. It was one of the best decisions we've ever made. From the very beginning, she treated us like family. She took the time to meet us and understand our needs, educated us about the local market/real estate process, and quickly jumped right in to help us find the perfect property. She acted with the highest level of urgency and integrity working towards our goals. She talked us out of numerous higher-priced homes that were not suitable for us. She and her team were proactive in keeping us on track with timely communication and response to our questions. Jennifer works with a team that reflects her highest level of care and client focus. We highly recommend her. ”

Overall Rating
4.96/5
Rate based on 177 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience