What makes a lender INVALUABLE to a realtor (besides the normal getting the job done stuff)? Are there any other things that help cement a lender as "go to"?

Status: Open
Sep 22, 2021 Views598 Answer a Question

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REALTORS®
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Realtor Only
About 2 years ago
A valuable lender is one that is ethical and pays attention to the clients needs. Also, one that is detailed and organized. One that places communication on the top of the list. It's also great to deal with lenders that have systems or portals where the agent can access basic updates for the client. Last but not least, a lender that is experienced and performs professionally and can get files closed on time.
About 2 years ago
I like lenders that have multiple banks they work with so they can help clients with different credit scores. I also like lenders who work on the weekend and at night if we need them to
About 2 years ago
This is a great question and I think it depends on your personal preference and the real estate industry you serve the most. For example, if you deal mostly with first time home buyers, you might want to establish a lender relationship with someone that will take their time with each client to explain the home mortgage process. It's always good to work with someone that has great communication and follow up skills. I hope this helps!
About 2 years ago
All of the above- what my colleagues said apply. But for me it's also availability of different programs, as not every buyer fits the same box. I would love to be able to refer each buyer to the same lender(s) I trust and be able to find mortgage that fits each individual.
About 2 years ago
Under promising and over-delivering.
About 2 years ago
The lenders I refer out are one's who I know are reliable, known for speed, follow-up, and have a great reputation of getting the job done when other lenders could not. A must is good communication (beyond the normal 9-5 work week), experience and knowledge of the vast amount of programs and how to navigate through them to make the process smoother for the buyer. They are also willing to help with company trainings to educate our team on the process and programs they have access to, provide marketing material for our listings, willing to team up for first time home buyer classes, and give us access to other tools (an example is the client full rate plug in HAR).
About 2 years ago
Receiving timely updates is very valuable. The sales contract has a lot of time sensitive deadlines that must be met. Having a lender that takes note of the 3rd Party Agreement deadline is valuable to the agent and helps protect the clients earnest money. Having a portal that the agent can visit for updates is helpful as well. My favorite lender is available via text message 7 days a week. If she is off work, she lets me know when to expect a response. Also, having a lender that educate the Realtor about the lending process is very helpful.
About 2 years ago
An invaluable lender a Realtor consistently refer their clients must have the following:
1) transparency
2) easy to communicate and is able to work non-business hours
3) work miracles that other lenders are not able to such as closing it before the closing date, waiving appraisal, etc.

Without those three items, it's quite difficult to have a smooth closing for the transaction.
source:
personal experience
About 2 years ago
Communication, reliability, responsiveness. What I appreciate the most about some lenders that I have work with it’s that they take their time to answer and communicate with my clients and I. Some lenders just disappear or keep their job 8-5/9-6 and in our industry we need to be available sometimes beyond office hours. A lender that truly educates their clients it’s invaluable.
Disclaimer: Answers provided are just opinions and should not be accepted as advice.
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