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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
18 Surveys

Kashmere ST

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Latoya S
Posted on Dec 31, 2025

“I wanted to take a moment to express my sincere gratitude for Nikki s hard work and dedication in helping sell my father s home. This process came with its share of challenges, and I truly appreciate the patience, professionalism, and expertise you demonstrated every step of the way. Her guidance made a difficult situation much easier to navigate, and I m so thankful for the care you put into ensuring everything was handled smoothly. Nikki s efforts did not go unnoticed, and I m grateful for the positive outcome she helped us. I would recommend her services to anyone in need of a reliable and compassionate realtor. Warm Regards”

26th ST

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

26th ST

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Michael W
Posted on Sep 9, 2025

“My experience with Nkki was awesome. She is always very professional, knowledgeable and understands the market well. She made my selling experience more pleasant and I d highly recommend her to anyone looking to buy or sell real estate. ”

White Barnwood

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Marquis R
Posted on May 20, 2025

“Had a great experience with Nikki on touring and finding the perfect rent home for my budget and comfortability.”

Jacobs Trace Court

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Michael w
Posted on Jan 24, 2024

“Nikki, is the best realtor I have ever worked with. Very professional, knowledgeable and great personality. ”

Hade Meadow Lane LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Michael w
Posted on Jan 24, 2024

“Nikki is a pleasure to work with. She always makes the experience great even when there are challenges. She s awesome ”

Manitou Falls Lane

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nalini g
Posted on Oct 30, 2023

“My realtor was amazing She went above and beyond to help my family with this process. I would recommend her to anyone. She is friendly, caring, and very smart I had a great experience with her.”

Southern Stream Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Latisha l
Posted on Oct 30, 2023

“Mrs Shepard was awesome She was extremely knowledgeable about the area I decided to build in. She helped me through the entire process and was always only a phone call away. I had such a phenomenal experience with Mrs. Shepard. This was such a seamless process with her. I will not only recommend her to anyone looking to buy or sell a home, I will be using her again in the future for any real estate needs. ”

Parkwille Lane

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Latisha l
Posted on Oct 30, 2023

“Mrs Shepard was such an amazing realtor. She was hands on, extremely knowledgeable and helped me through the entire process. She answered all my questions with ease and was always only a phone call away. I had such a phenomenal experience with Mrs. Shepard. I will not only recommend her to anyone looking to buy or sell a home, I will be using her again in the future. ”

Turf Valley Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Angel m
Posted on Oct 30, 2023

“Nikki did a great job guiding us into making a great decision.”

Crimson Flagg Court

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Oceania j
Posted on Oct 29, 2021

“Ms. Nikki has been helping for the last 3 years since we got our first apartment to our first rental house next will be when buy our house. Ms Nikki is very attentive and patient works hard to make sure we get what we are looking for. ”

Shady Brook Drive Drive

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Rosalind r
Posted on Oct 10, 2021

“Mrs. Shepard made the process tremendously worry free for us during the sale of the home, from start to finish. If your looking for a realtor, she well versed and knowledge of the market. 5 stars all the way.”

Palston Bend Lane

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

ASHLEY K
Posted on Aug 31, 2021

“Type some comments, if you want…selling a home is already stressful and she made this process simple for us. Would recommend Nikki to take care of any home buying or selling needs!”

McGregor Bluff Lane

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

ASHLEY K
Posted on Aug 31, 2021

“Type some comments, if you want…Nikki is the best realtor in houston! She will make a way out of no way for her clients and I would 100 % hire her for our next home.”

Lost Bridge Lane

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

ANTHONY C
Posted on Feb 13, 2020

“Nikki was amazing. She was very knowledgeable and thorough with helping us move to our next house. She gave us an ample amount of locations to choose from and guided us through all the necessary steps. I highly recommend! ”

Overall Rating
4.99/5
Rating based on 18 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience