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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Cascades Pass Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa is very customer-focused. She enjoys what she does and is committed to ensuring the customers' needs are met. I would highly recommend her. She was recommended to me by a colleague. ”

Pebbledowne Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa is hands down the best in the business! ”

Trophy Deer Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Stoneyway Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa should train other agents and get them on a path to success and be as equally efficient and enjoyable to work with as she is. ”

Colt Springs Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa is AMAZING! Best experience ever! ”

Forest Cliff Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It is always a pleasure working with Melissa and this is our 3rd house to buy/sell with her!”

Floral Park Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was amazing eperience learning about real estate market.”

Golden Trails Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa and Valerie were so proactive and meticulous about every single detail. They made the process go through at lightning speed and accommodated my unique situation. I highly recommend Melissa Franklin and her team - they go above and beyond to take care of their clients. ”

Vivace Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Met all expectations. Followup post-closing was very good with lots of info to help us set up our new home. Job well done”

Esteban Point Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“If you want to sell, buy or lease a property Melissa is your go to agent! She knows her stuff and is extremely easy to work with. She kept us informed throughout the entire process and worked diligently to get the job done. She goes above and beyond which is why I highly recommend her to anyone who wants superior service. ”

Taliesin Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Melissa has been an absolute delight. She’s the most professional and efficient agent ever! ”

Fleetwood Falls Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa provided excellent customer service. Great communication thru out the entire process. I would definitely recommend her to anyone looking to sell their home.”

Havelock Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Melissa and her team was nothing short of an amazing experience. We will recommend them to anyone in need of a realtor and use them again in the future. ”

Esteban Point Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We’ve bought and sold a number of houses between us, and Melissa was fantastic. We’ve already recommended her to others who are interested in selling. Her communication, knowledge, and energy made the difference, along with pulling out all the tools that made sense to get our house sold, and knowing which ones didn’t. Outstanding professional realtor. ”

Marble Pass Trace

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was very informative every step of way. She was patient with us and had a good since of what we wanted. She was also very professional and easy to talk to.”

Overall Rating
4.96/5
Rate based on 311 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience