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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
36 Surveys

Spruce Bough CT

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jeni T
Posted on Feb 5, 2026

“Laura Riley was absolutely outstanding. She helped me every step of the way and consistently went above and beyond. Her knowledge, networking, and attention to detail made a potentially stressful process feel easy and manageable. Laura was always available, incredibly professional, and truly invested in getting the best possible outcome for me. I cannot recommend her highly enough.”

White Feather TRL

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jeni T
Posted on Oct 7, 2025

“Laura Riley went above and beyond. She walked me through the home buying process every step of the way. Her knowledge and expertise were impressive and I couldn t be more pleased with the service provided. ”

Shangrila LN

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Mike M
Posted on Oct 3, 2025

“Look, selling a house is the absolute worst - worse then buying. You ve got strangers digging through your place, you re constantly waiting to hear back, and the whole thing just wears you out. That s where Laura made all the difference. She didn t just list my house and disappear she stayed on top of all of it for me - everything. She d call me, text me, give me updates before I even had to ask. Even though it really is brutal to sell, that right there took so much weight off my shoulders She s just incredible - I mean it. Professional, patient, and genuinely invested in making the whole thing as painless as it could be. I can t imagine going through that process without her, and I honestly wouldn t want to. If selling a house is one of life s biggest headaches, Laura was the one who made sure I get through it without losing my mind ”

International Falls DR

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mike M
Posted on Oct 3, 2025

“Buying or selling a house is flat out brutal. It ll wear you down, stress you out, and make you second-guess everything. I ve bought two homes in my life and I ve gone with Laura both times and I ll go with her again without even thinking about it. She s the one keeping me steady when I m freakin out, calm when the process is crazy, she knows her stuff, and she just has a way of making you feel like you re not alone in it. I can t say enough good things about her. It s rare to find someone in this business who you can actually trust, who s both sharp and compassionate, and who makes you feel like you matter beyond just the deal. That s my friend, Laura. I m beyond thankful for her, and if you ve got to go through the stress of real estate, you want her on your side. Period. ”

Waterworth CT

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Klara B
Posted on Oct 3, 2025

“Laura is the absolute best at her field. My sale process was more complicated than usual and she went beyond her scope to try to solve the issues coming our way. She was absolutely professional, knowledgeable and prompt in her communication. I'm grateful she was my agent, and if I ever purchase a home in Texas again, she'll be my only choice Thank you ”

Dunbrook Springs Lane

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Todd C
Posted on Jul 2, 2023

“Laura was great. Always answered the phone and went above and beyond to help ensure we were happy. She even gave up some of her Sunday morning for last minute audibles on couple showings. Really enjoyed working with you, Laura ”

Powder Ridge Drive

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ashley &
Posted on Dec 29, 2021

“Laura is AMAZING to work with! She’s extremely knowledgeable and has an eye for detail. She catches little things that most would miss and keeps you up to date with each stage of the transaction. I’ve used Laura for several transactions and wouldn’t want to use anyone else! ”

Sierra Springs Lane

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Alexis D
Posted on Mar 17, 2021

“Laura did an excellent job selling our home! She is extremely professional, knowledge, and I feel like I have a friend for life! I would highly recommend her for any of your real estate needs. ”

Spruce Bough Court

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jeni T
Posted on Mar 8, 2021

“Laura Riley was exceptionally helpful through out the whole process! We couldn’t be happier with the service and knowledge that she provided. We love our new home!”

Powder Ridge Drive

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ashley P
Posted on Jul 12, 2020

“If you’re looking for a realtor that works quickly and diligently, Laura is the perfect choice! She was spot on with her comps and negotiated our purchase really well! She was always available to answer questions and followed-up with all parties without prompting! She’s amazing and I HIGHLY recommend her!!! ”

Dunlin Terrace Drive

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ashley P
Posted on Jul 5, 2020

“Laura is absolutely AMAZING to work with! She is a great negotiator and knows the real estate world and market really well! She made the process super easy and smooth. Laura also followed up on every detail of our transaction without prompting. I highly recommend Laura to anyone looking for an honest, reliable and hard working agent! ”

LIME SPRINGS DR

Surveyed 13 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lisa a
Posted on Apr 8, 2013

“We have used Laura Riley for many real-estate transactions and will continue to use her for any further needs. With this most recent transaction being a short sale she showed great patience and was always prompt with any paperwork that the bank needed. I would highly recommend her!”

SHANGO LN

Surveyed 14 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John &
Posted on Sep 5, 2011

“Done a great job. Will her all the best in the field.”

Wagon Trail

Surveyed 14 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sean R
Posted on Aug 3, 2011

“Laura Riley did a stellar job. Her professionalism,knowledge and personal attention made it an effortless experience. ”

WHITESIDE LN

Surveyed 14 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rating based on 36 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience