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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
18 Surveys

197

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ronald D
Posted on Jun 15, 2025

“Smooth process quick and effective ”

Agent's Comment

LaToya Freeman
Posted on Jun 15, 2025
Thank you! Such a pleasure!

Nicholas RD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sharon t
Posted on May 11, 2025

“Absolutely the BEST Latoya is not only your relator but will be your family she is amazing with communication and honest and upfront about everything along the way of your home buying experience. She has your and your family s wants and needs at her forefront during the entire process. She is not a relator that is in the business just for a paycheck she is in business to do her heart s calling . To help families have a better life ”

Agent's Comment

LaToya Freeman
Posted on May 11, 2025
Awwwww! Thank you so much!!! I love y'all

Pedernales ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Casie S
Posted on May 9, 2025

“Latoya is the best ”

Agent's Comment

LaToya Freeman
Posted on May 09, 2025
Thank you so much! You are the sweetest

Strawberry Brook LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Casie S
Posted on May 7, 2025

“Latoya is professional, sweet and is very knowledgeable in real estate She works very hard and cares about her clients needs and wants in a home. Thank you Latoya ”

Madison AVE

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Hattie W
Posted on Oct 15, 2024

“LaToya listened to our needs and really worked hard to accomplish the goal. We were very pleased with the service she provided. ”

Paintbrush AVE

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Randolph W
Posted on Jul 16, 2024

“Searching for a place to call home can be quite daunting. Especially, when it s a new unfamiliar area. We were referred to LaToya by a family member. LaToya came in and coordinated with my wife making it possible to view the properties we were interested in. She was punctual, extremely communicative, and very knowledgeable of the market, area, and processes. She made the experience stress-free and pleasant. She made note of the must-haves and necessities and sent suggestions. We were able to find what we were looking for in a short period of time, mostly due to LaToya s diligence and expertise. If you ever come across the opportunity to have Latoya assist you, whether buying renting, PLEASE do yourself a HUGE favor and accept her assistance. ”

Agent's Comment

LaToya Freeman
Posted on Jul 16, 2024
I wanted to take a moment to express my sincere gratitude for choosing me as your Realtor. It was a pleasure assisting y'all in your home search, and I am thrilled that we were able to find the perfect home for you two in just a couple of weeks.Your kind words and the raving rating you left mean so much to me. I am especially grateful for your appreciation of my knowledge about the market and the guidance I provided throughout the process. It was truly an honor to be a part of your journey and to help y'all find a place that you can now call home.Thank y'all again for allowing me to be a part of this important milestone in your lives. I wish y'all all the best and hope you enjoy your new home!

Jefferson DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
3/5
Start FullStart FullStart FullStar EmptyStar Empty
Competency
3/5
Knowledge
3/5
Communication
3/5
Experience
3/5

Buyer's Comment

Sherlyn a
Posted on Apr 4, 2024

“The rating for HAR is 3 as they didn t have current and correct information. Final monthly payments listed were misleading. But my realtor was simply amazing, knowledgeable, professional and kind”

Chadwick Road

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rami a
Posted on Apr 4, 2024

“The best realtor in town. So experience, so dedicated. So knowledgeable. And most importantly she cares about you. I never felt like am a Clint to her I felt like a frind. So highly recommend ”

Agent's Comment

LaToya Freeman
Posted on Apr 04, 2024
I wanted to take a moment to express my deepest gratitude for the incredibly kind review you left for me on HAR. Your words truly touched my heart and meant the world to me.Working with you throughout the process of purchasing your home was an absolute pleasure. From our very first meeting to the moment you received the keys to your new home, every step of the journey was filled with genuine joy and enthusiasm. I am so grateful for the opportunity to have been a part of such an important milestone in your life.What made our collaboration truly special was not just the successful transaction, but the genuine connection we formed along the way. It brings me immense joy to know that beyond being your realtor, we have also become friends. The trust and camaraderie we shared made the entire experience all the more fulfilling.Your kind words on HAR serve as a wonderful reminder of why I love what I do. Knowing that I was able to make a positive difference in your life means everything to me. Please know that I am always here for you, whether you need assistance with real estate matters or simply want to catch up over a cup of coffee.Once again, thank you from the bottom of my heart for your generous praise and for placing your trust in me. It was an honor and a privilege to work with you, and I look forward to many more years of friendship and collaboration ahead.

2nd Street

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Audrey
Posted on Nov 9, 2023

“LaToya made sure that my family and I were able to get into a place on short notice. She also work with section 8 recipients. Realtors that work with housing programs are hard to find. The ones that actually work anyway. She s awesome ”

Ursuline

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mr. J
Posted on Nov 9, 2023

“I looked for a couple of months for an agent to represent me in selling my property on Galveston Island. It was a great challenge but thank goodness I found LaToya. I live in Austin so LaToya was definitely heaven sent. She made sure the home was attended to and communicated with me efficiently and effectively from our listing appointment to close. Her networking and marketing got my home attraction and under contract in 1 Day I couldn t have gotten a better Realtor ”

Ursuline

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Harvey J
Posted on Sep 18, 2023

“Very Professional, very attentive. Made the process easy, quick to handle issues and communicated with me throughout. I would not want to do a deal without her ”

Hidden Cove CT

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Harvey J
Posted on Sep 16, 2023

“As an out of town seller, she was just what I needed I could not have made it through the process without her attentiveness and professionalism.”

Kemah Village Drive

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Cynthia M
Posted on May 20, 2023

“LaToya Thank you so much for your help with selling my home LaToya made the process simple and easy to understand and I appreciated your patience and expertise Your insight was extremely valuable to me and I don t think I could have done this without you ”

Barstow Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Denzel b
Posted on Oct 26, 2022

“She really listened to our wants and needs for our first home and got us exactly what we wanted in the range we wanted! ”

Broadway Street

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Abigail J
Posted on Apr 8, 2022

“I told LaToya she worked magic for our family, and that isn't an overstatement. Half a month into our new home search with our move-out deadline fast approaching, I was discouraged and burnt out. LaToya worked diligently to meet our deadline and not only found my family a home that "worked," but one we LOVE! A week after enlisting her help, we were signing a lease on a beautiful property that we are so happy to call home!! ”

Overall Rating
4.89/5
Rating based on 18 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience