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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
53 Surveys

Grossmount DR

Surveyed on Mar 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is an amazing realtor. Her communication skills were on point Highly recommend Ms. Mitchell to anyone who is looking to buy a home.”

Auburn Dusk DR

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was my first time leasing a home and Kay made everything efficient and exceptional. Kay communicated and walked me each step of the way. This process was painless thanks to Kay. Working with Kay was a wonderful experience.”

Lighthouse Lake LN

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Kay was excellent she made my experience super easy and took the guessing out of the process for me. She provided amazing customer service and went over and beyond to ensure my family moved into their dream home.If you re looking for someone that s going to handle your home share as if it s there own and never stop sharing until you find the right home look no further Ms. Kay is your realtor to trust with the job.”

Dairy Gate DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Tulip Oak Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My realtor, Kay, was very professional and thorough when walking us through the process of obtaining our home. She was very nice and patient with us because we had many questions throughout this process. We are very appreciative of the time she took to help us find our current home because at first the home we chose got cancelled but Kay was able to find us another home which is our current home and we absolutely love it! Thank you Kay! ”

Peermont Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We loved working with Kay during our home buying journey. She was incredibly patient, supportive, and understanding throughout the process. We appreciate all of the time she took to maintain regular communication, show us properties, and work through the offer and escrow period. Thank you, Kay!”

Tomlinson Trail Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is very professional and communicates effectively with her clients. . Enjoy working with her. ”

Eveslage Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay provided exemplary services! She is extremely knowledgeable and displayed great negotiation skills. She regularly updated me about throughout the process and would check in just because. I appreciate that she considered my communication preferences and was timely with her responses. Kay and Nikki provided abundant resources to assist me and to reference at my convenience. It was truly a pleasurable experience from start to finish! My expectations were exceeded and I extremely pleased Kay and her team at Real Estate by Design basically did everything for me. Thanks again! ”

County Road 432

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I can’t speak highly enough of Kay as our real estate agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people. I recommend 10/10, she went above our expectations! Truly blessed to have her as part of our team ! Made our First time home buyer purchase wonderful! ”

Wooded Acres Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“From the moment I spoke with my realtor. I WAS IMPRESSED. Mrs Kay took the time to get to know me and my specific needs even offered knowledge about the home buying process that I was not aware of made for me being a 1st time home owner..I would recommend her for your home purchasing needs!”

Rowlock Vine Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We love Mrs. Kay! Can't wait to use her services in the future!”

Terralago Way

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Kay was amazing ! She was very patient with me in choosing my first home. She was caring and very informative during the whole process. She literally guided me through the whole process step by step. I really appreciate everything I mean everything Mrs. Kay did for me from the start to the end to the aftermath of the process. Will forever stay in contact with and refer Mrs. Kay for any future realtor use. ”

Victorian Village Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay Mitchell is the best!!!!”

Gosling Road

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a pleasure working with Mrs. Mitchell. She is very knowledgeable, professional and prompt. Her willingness to help with any questions or concerns during the process made this a smooth transition. I truly appreciate all her assistance in finding a good home for my family!”

Bentgate Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very thorough, knowledgeable, and transparent throughout the entire process. We initially were going to sell on OpenDoor just to get the process over with; however, a mutual colleague referred Mrs. Mitchell. I am so glad they did. She made the process so clear and easy and we closed within 21 days for the desired price, after our home was only on the market for one day! I will definitely use her again once in market to re-purchase.”

Overall Rating
5/5
Rate based on 53 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience