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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
531 Surveys

Lake Clark LN

Surveyed on May 8, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kevorn N
Posted on May 8, 2026

“I had a wonderful experience working with Shanelle She is incredibly kind, accommodating, and made every step of the process feel seamless, even if there was hiccups she was there to help. She is so easy to talk to and truly listens to your needs. I highly recommend her to anyone looking for a stress-free experience.”

Golden Manor LN

Surveyed on Apr 28, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Shelly B
Posted on Apr 28, 2026

“Jill Smith and her team were the 1 choice to sell my house. When I reviewed Jill's years of success in the Cypress area, her extensive certifications, and her team of experienced experts assisting in every step of the buying and selling process, I realized she was the perfect agent for the job. I was impressed by the way Jill handled everything in stride with ease. There were no high pressure tactics, only professional and trustworthy actions throughout the short process. I highly recommend Jill Smith and her team to everyone ”

Chanty WAY

Surveyed on Apr 27, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Adrianne R
Posted on Apr 27, 2026

“ I had an outstanding experience working with Blake Broussard From our very first meeting he was professional, knowledgeable and incredibly responsive. He took the time to understand exactly what I was looking for and guided me through every step of the process with patience and care. Whether it was answering my silly and possibly endless questions, scheduling showings at my convenience and offering valuable insights about neighborhoods. Blake went above and beyond to make sure I felt comfortable, confident and informed. The entire process was actually stress free for me. Thank you so much taking care myself and Sammie s my Bichon home needs. It has been truly a pleasure, blessings to you my brother and yours. I highly recommend Jill Smith team - EXP Realty to anyone looking to buy or sell a home. You ll be in excellent hands ”

Coco ST

Surveyed on Apr 24, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lisseth G
Posted on Apr 24, 2026

“Extremely knowledgeable about our unique property and able to guide us expertly through the negotiations ”

Domestic Dove WAY

Surveyed on Mar 31, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jorge E
Posted on Mar 31, 2026

“Julie is one of the sweetest most caring people we ve come across she does everything with her heart first. She helped us with purchasing a new home. We thought that was impossible and now we have provided our kids with a home they love. From meeting with us to even helping us set up utilities. She s truly heaven sent ”

Brighton Lake LN

Surveyed on Mar 21, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Emmanuel S
Posted on Mar 21, 2026

“Just wonderful The Jill Smith team is awesome”

Moorcreek DR

Surveyed on Mar 21, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nathan S
Posted on Mar 21, 2026

“Traci was great Communication and work ethic is top notch ”

Redbud Berry WAY

Surveyed on Mar 10, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Maidstone LN

Surveyed on Mar 9, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Three Pines DR

Surveyed on Feb 27, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ronnie C
Posted on Feb 27, 2026

“Nikki V. was very impressive in the way she does her job. From the day we contacted her about helping find a property for us her response was immediate and decisive on every issue. It had been several years since we had been through the process of buying a house. We couldn't have ever gotten through it without Nikki's expertise and determination to guide us at every step to find just the perfect property, efficiently and rapidly. We would recommend Nikki and the Jill Smith team to everyone.”

Fallbrook DR

Surveyed on Feb 14, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lower Pecos ST

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Doris T
Posted on Feb 13, 2026

“Nikki was is amazing ”

Madrone Terrace PL

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Crossriver LN

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Serenity View LN

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Peter O
Posted on Oct 31, 2025

“We couldn't be happier that we were referred to the Jill Smith Team and paired with Angie Nitsch. From our initial call through countless showings, Angie was the ultimate professional. She was incredibly patient, always listening to our needs, and expertly guided us straight to our wonderful new home. Angie made the entire process, from finding the perfect place to closing the deal, feel absolutely effortless.”

Overall Rating
4.91/5
Rating based on 531 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience