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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
12 Surveys

Ashbrook Lane

Surveyed on Apr 4, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jun L
Posted on Apr 4, 2026

“As a first-time homebuyer, I couldn t have asked for a better realtor. From the very beginning, Hong was incredibly patient, knowledgeable, and supportive throughout the entire process. Buying a home for the first time can feel overwhelming, but she took the time to explain every step clearly and made sure I felt confident in every decision. She was always responsive, quick to answer questions, and proactive in keeping everything on track. I especially appreciated how she truly listened to my needs and preferences, helping me find a home that was the right fit rather than just trying to close a deal. Their professionalism, attention to detail, and genuine care made a huge difference. I always felt like I had someone in my corner advocating for me. I highly recommend Hong to any homebuyer for a reliable and trustworthy realtor. This experience was smooth, stress-free, and even enjoyable thanks to her guidance.”

Pleasant CV

Surveyed on Apr 4, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Timberside Circle DR

Surveyed on Apr 4, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Yan p
Posted on Apr 4, 2026

“Hong is not only very knowledgeable but also very professional and attentive to her customers needs. I would love to work with her again and definitely recommend her to any who need an excellent realtor. ”

Norfolk Drive

Surveyed on Apr 4, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Hong L
Posted on Apr 4, 2026

“We purchased a rental property in Houston with Hong Jiang's help, and the experience was seamless, especially impressive given that we are not based in Houston. Hong identified the right property for us, negotiated an excellent offer, and handled all the due diligence on our behalf without us ever needing to be there in person. Her local market expertise, proactive communication, and hands-on approach made us feel completely confident throughout the process. We couldn't have done it without her and would highly recommend Hong to any out-of-town buyers.”

Blankiet LN

Surveyed on Apr 4, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Qing s
Posted on Apr 4, 2026

“Hong Jia always in consideration of customers and take action promptly. She is professional and always provide perfect service to customers.”

Blankiet Lane

Surveyed on Apr 4, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Yusong G
Posted on Apr 4, 2026

“Good service, always timely, reliable and professional responses ”

Norfolk Drive

Surveyed on Apr 3, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Hong L
Posted on Apr 3, 2026

“We have worked with Hong Jiang on multiple real estate transactions in the Houston area, including purchasing several rental properties and ongoing property management. She is simply outstanding. Hong brings deep market knowledge, sharp instincts, and a remarkable ability to move quickly when opportunities arise, qualities that are invaluable in a competitive investment property market. Beyond the transactions themselves, she has been a trusted partner in managing our rentals, handling everything with professionalism and care. If you are looking for an agent who truly understands the Houston market and goes above and beyond for her clients, we highly recommend Hong without reservation.”

Jackwood ST

Surveyed on Apr 2, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Connie F
Posted on Apr 2, 2026

“After my successful experience as a first-time homebuyer with Hong Jiang, I highly recommend her to everyone We were so happy with what she negotiated for us, and she answered all of our questions and responded to everything very quickly. She accompanied us to see the house multiple times, and she also came to the title company to support during closing day. We had the option to shop around for a lot of lenders and insurances, but all the people she recommended to us had the best value quotes and provided great service. We were able to close on a wonderful house with minimal friction on our side, as well as a great interest rate from a broker that she recommended Highly recommend Hong Jiang as your realtor ”

Linden Place

Surveyed on Apr 1, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cetti ST

Surveyed on Apr 1, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Chuan F
Posted on Apr 1, 2026

“We have been with Hong for years. She is a very dedicated and experienced realtor agent that helped us alot about our property. We highly recommend Hong and her team. ”

Rice Mill Drive

Surveyed on Apr 1, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Chuan F
Posted on Apr 1, 2026

“We have been with Hong for years. She is a very dedicated and experienced realtor agent that helped us alot about our property. We highly recommend Hong and her team. ”

Braeswood Boulevard

Surveyed on Apr 1, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Xiaohong L
Posted on Apr 1, 2026

“Hong is very client oriented and efficient. She gets her job done ”

Overall Rating
5/5
Rating based on 12 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience