Office Ratings are calculated based on an average of ratings received by all agents currently participating in the Client Experience Rating Program.
“If you are reading this and are thinking about using any realtor other than Rachael ... “If you are reading this and are thinking about using any realtor other than Rachael, please reconsider because without Rachael I would have never gotten my dream home. When I first started my home search I knew my ideal home was a big stretch on my budget so I had very little hope of finding my forever home. However one day, Rachael excitedly called me to show my a listing that had only been on the market for 30 minutes. It had everything I wanted, was below budget, and was listed almost 50k below market price. Knowing this house would sell quick she called the other agent only to be told that the home owners were not allowing any showings until the weekend 5 days from then . However, Rachael noticed that the listing photos were not completed and asked if a photographer was coming to finish taking photos. With that insight, she negotiated for us to be allowed to visit the home while the photographer was there that same day. We were the first and only people allowed to enter the home at the time and with that advantage we made an offer that night and got accepted The homeowners actually received higher value offers than ours the next day from people who only saw the new photos but since we had already signed I got the house over those offers If I had wanted to, literally the day after we closed I could have listed the house and sold it for a profit. It was only because of Rachael quick thinking and dedication to finding us the right home did I end up in this situation. Any future home sales or purchase I will exclusively use Rachael and I personally recommend her to everyone I know Thank you Rachael for everything." Read more
“Working with Cheryl was a breath of fresh air We found ourselves in a delicate ... “Working with Cheryl was a breath of fresh air. We found ourselves in a delicate situation—her client was nervous to buy and mine was nervous to sell—but Cheryl’s blend of professionalism, genuine care, and well-timed humor turned what could have been tension into a smooth, even enjoyable process. From day one, she listened, guided, and anticipated challenges—helping everyone stay calm and informed when things got sticky. Her clear communication and upbeat attitude made it seem so much easier. We achieved our goals together, and I can honestly say she’s one of the best realtors I’ve ever worked with. If the opportunity arises, I can’t wait to team up with Cheryl again." Read more
“Cheryl is amazing- a very good communicator professional and courteous Looking forward to working with ... “Cheryl is amazing- a very good communicator, professional, and courteous. Looking forward to working with her again!" Read more
“I had the pleasure of working with Gisele to sell my home and I was ... “I had the pleasure of working with Gisele to sell my home, and I was impressed and grateful for her professionalism and expertise. From the very beginning, she demonstrated a deep understanding of the market, providing valuable insights that helped guide our decisions during the selling process. Her communication was exceptional—she kept us informed every step of the way, ensuring we felt confident and well-supported throughout. She cared for our home pre-showings and went above and beyond by organizing open houses and following Leads, which were instrumental in attracting potential buyers. If you're looking for a realtor who is dedicated, communicative and truly invested in her clients' success, we highly recommend Gisele Santos. She made the experience seamless and stress-free, and we are grateful for her outstanding service!" Read more