Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Weston Drive
Represented the Buyer
- Survey On 12/08/2018
Emma is an exceptional agent! She was on-top of every issue - most of the time even before we were aware that there was an issue! She is extremely professional, very intelligent and fun to work with (if the word "fun" can be used when purchasing a house). And we will be using Emma to sell our present home also, which is probably the best endorsement!
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Agent Comment:
You are both wonderful clients and now friends that I am thoroughly looking forward to working with you on the sale of your gorgeous home. Thank you for the glowing review!
Street Name: Lake Village Drive
Represented the Seller
- Survey On 12/04/2018
Emma is exceptional in all facets of the business, very professional and personal if you want her to be. I recommend her services to anyone looking to sell/buy a home.
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Agent Comment:
It was a pleasure working with you both on the sale of your beautiful Katy home. Looking forward to working with you on your purchase!
Street Name: Riverbend Crossing
Represented the Buyer
- Survey On 11/29/2018
My husband and I could not have found a better realtor. Emma went above and beyond to help us through the process. She was patient until we found the perfect property and then worked to get everything that we asked for. Thank you for making buying our first home a breeze!
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Agent Comment:
Thank you so much for trusting me with your first home purchase. I loved being part of your lives during this momentous occasion and can't wait to see how you make this house your own!
Street Name: Pebworth Place
Represented the Buyer
- Survey On 10/09/2018
Emma Dow is a fantastic person and a spectacular real estate professional! She not only exceeded my expectations but made the whole process of buying a house simple and clear. Emma walked me through every step of the process and as a first time home buyer that was EXACTLY what I needed. She is a kind and friendly lady; however, she is fully capable of turning up the heat and getting her point across when the situation arises. I felt absolutely safe in her care despite the unfamiliarity of the home buying process.
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Street Name: Monticeto Lane
Represented the Seller
- Survey On 10/23/2018
Represented the Buyer
- Survey On 07/28/2018
Emma Dow is an amazing realtor!!! It was my first time buying a house and she made the whole process a breeze. I can't say enough good things about dealing with Emma and highly recommend her for finding your new dream home!
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Agent Comment:
Julian- It was a pleasure guiding you through the home buying process. I can't wait for the house warming party! Thanks for letting me being part of such a big life event.
Street Name: Fountain Valley Drive
Represented the Seller
- Survey On 07/08/2018
Emma was very knowledgeable and patient. She made great comments for marketing our home, but if we didn't make the changes she suggested she never forced them on us. She was very professional and sweet. I would definitely use her again. I actually recommended her to my daughter that is also enjoying the selling experience.
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Agent Comment:
Thank you for your support and referring me to your family. That is the ultimate compliment!
Represented the Buyer
- Survey On 06/19/2018
Wow! As a first time buyer I was so afraid of being taken advantage of in today’s real estate market. Emma patiently guided me, explaining the process from start to finish. Not once did I feel talked down to. She fought for every last penny. I even walked out of closing with $1000 check! She helped me find a solid lender (Michael Butler, Nations Reliable Lending), negotiated a top of the line home warranty, was able to deal with a less than stellar title company, was relentless in the search for the right home and writes incredibly solid contracts to protect me. My only complaint is she found me such a great house that she’s likely to be retired before I’m in need of another!!
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Street Name: Brooklake Drive
Represented the Seller
- Survey On 06/25/2018
Emma was exceptional in the preparation of the home sale and very practical too. Along the way, which was quite the ride due to the situation in the market post-Harvey, we cannot imagine going through it with anyone else by our side and representing our best interests. When there were choices, she offered not only the options, but the consequences (positive and negative) of both.
Her relationship with the title company and their support of us because of that was also quite helpful in our transaction.
We look forward to a long relationship with Emma and working with her when we are ready to buy our next home.
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Agent Comment:
Jennifer- It was an honor to assist you through this difficult transaction. The next one will be a walk in the park!
Street Name: Burdine Street
Represented the Seller
- Survey On 05/17/2018
Emma did a great job marketing and staging a magnificently renovated property. Unfortunately two weeks after listing the house took water during Harvey. This minor set back didn't phase Emma. She helped develop go forward options, kept us updated on the market, and was able to locate many potential buyers. Her marketing, communication, and networking skills were invaluable through out the entire process.
Thank you for a wonderful job with an out of the ordinary house and for a successful sale.
If you were the Seller in this transaction and above information is incorrect, please
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Agent Comment:
Barry- Wow! Thanks so much for review. I look forward to working together in the future. The pleasure was all mine.
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